Executive Director, Seasonal Exchange Programs

🕒 May 16

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Logo of CIEE Council on International Educational Exchange

CIEE Council on International Educational Exchange

501 - 1000 employees

📚 Education

🤝 Non-profit

Education • Non-profit

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Oversight for the growth and implementation strategy of the Summer Work and Travel, Camp, and Hiring Services group. • Manage a team of directors and provide departmental leadership so that the team will effectively execute sales plans and meet or exceed placement goals. • Develop a sales and marketing strategy to ensure that CIEE meets its sales and placement goals for Work & Travel USA and Camp Exchange USA, including lead generation, cold calling, appointments, presentations, and obtaining commitments. • Develop hiring event strategy that maximizes CIEE placements at hosts. • Develop onboarding and training directors to help their staff develop effective sales strategies, hiring strategies, and strong relationships with host employers and community organizations. • Ensure that directors and their teams have the requisite knowledge and skills to meet both job sales and role fulfillment (placements). • Provide timely and specific feedback on performance to team members. • Track and evaluate weekly, monthly, and annual progress. • Perform annual performance setting and goals reviews for each direct report along with quarterly check-in reviews to check individual goal progress. • Engage in high-level sales activities. • Sell to prospective and current clients as required. • Create and conduct presentations and meetings with hosts, associations, and other stakeholders. • Build rapport with clients and stakeholders. • As the senior leader, develop regular cadence of connecting with host employers to build relationships and ensure CIEE is meeting their needs. • Collaborate with Participant Services to ensure the team is facilitating positive participant program experiences and team communication. • Collaborate with Senior Director of International Sales & Operations to foster relationships with International Representatives. • Review external events, such as trade shows, International Student Outreach Program events, and other activities to determine participation that will add to the growth of the programs and support sales. • In collaboration with the VP Placement Sales, Senior Director International Sales & Operations, and other leaders identify CIEE run/branded events or programming that will add stakeholder value to the program.

🎯 Requirements

• Bachelor's degree required, Master's degree preferred. • A minimum of 12-15 years of previous sales success is required. • A minimum of 5-7 years of management/leadership experience preferred. • Experience managing P&L, budgeting, and reporting required. • Strong verbal and written communication skills are required. • Strong organizational skills with attention to detail required. • Proactive and preferred for working in a fast-paced environment. • Ability to work with remote field staff. • Ability to investigate and analyze information to draw conclusions and solve problems efficiently. • Energetic, personable, goal, and team oriented. • Tolerance for ambiguity and sense of humor. • Technology proficiency required – experience with Microsoft Suite, Teams, and Salesforce, preferred. • Innovative, creative, and flexible to a changing environment. • A passion for CIEE's mission and global exchange!

🏖️ Benefits

• Paid time off and Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

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