Program Manager – Custom Program

🕒 May 22

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Logo of CIEE Council on International Educational Exchange

CIEE Council on International Educational Exchange

501 - 1000 employees

📚 Education

🤝 Non-profit

Education • Non-profit

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Manage an active pipeline of custom program opportunities to meet annual sales goals. • Collaborate with the Institutional Relations team to generate new program leads and secure new institutional partnerships. • Build relationships with partners by understanding their needs and objectives and delivering strong customer service. • Collaborate with international teams to draft program budgets, create program proposals, and write contracts. • Manage the pre-departure planning and preparation process with partners and CIEE staff. • Engage in CIEE and industry conferences and events to sell and promote CIEE’s Custom Programs. • Assist with special projects and other tasks as necessary to ensure smooth operation of Custom Programs.

🎯 Requirements

• Bachelor’s degree. • Minimum of three years of solution sales, account management, or partnership development experience. • Experience working with faculty or within higher education preferred. • Self-motivated, collaborative, responsible, and passionate about exceeding partner expectations. • Ability to prioritize, multi-task, and perform effectively in ambiguous environments. • Strong communication, presentation, and relationship management skills. • Ability to remain calm in a fast-paced work environment with tight deadlines. • Exceptional attention to detail, organizational, and time management skills. • Ability to learn new processes quickly and take initiative. • Experience with Excel preferred. • Experience with Salesforce preferred. • Ability to travel ~10% of the time. • Study abroad experience preferred.

🏖️ Benefits

• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

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