CIEE Barcelona
11 - 50 employees
📚 Education
🤝 Non-profit
👥 B2C
Education • Non-profit • B2C
CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.
Student Enrollment Coordinator – High School Study Abroad
Job not on LinkedIn
🕒 May 18
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CIEE Barcelona
11 - 50 employees
📚 Education
🤝 Non-profit
👥 B2C
Education • Non-profit • B2C
CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.
📋 Description
• Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset. • Own the entire applicant journey, from initial interest to confirmed participation. • Proactively guide students and build trust with students and families every step of the way. • Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email. • Work with families to overcome barriers associated with studying abroad in high school. • Provide professional and timely customer service to students and parents throughout the application process. • Host virtual student and parent-facing webinars. • Present to students and parents in person at high schools and fairs in your territory. • Review applications, accept applicants, and convert them to paid participants. • Ensure that financial accounts for participants are accurate and paid in full, and follow up on discrepancies and missing payments. • Maintain accurate records of communication with customers in Salesforce (CRM system).
🎯 Requirements
• Bachelor's degree or international equivalent • A minimum of two years of customer service or sales experience • The ability to navigate challenging conversations • International travel or study abroad experience is a plus • Experience working with diverse high school students is a plus • Additional language skills beyond English are a plus • Excellent verbal and written communication, with the ability to understand and tailor your communication to different audiences • Strong organizational skills and attention to detail.
🏖️ Benefits
• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
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