Client Services Manager – RPO

🔥 13 hours ago

🌐 Hungary, United States – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 10%

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Logo of Cielo Talent

Cielo Talent

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

👥 HR Tech

Healthcare • Logistics • HR Tech

Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.

📋 Description

• Lead recruiting operations capabilities, including sourcing, screening, and coordination functions • Work with the team day-to-day to meet performance goals and objectives • Hire, manage performance, and support career development for recruiting team members • Develop recruiting metrics and analytics, including time to fill, aging, cost per hire, satisfaction surveys, recruiter productivity, and sources of candidates and hires • Provide leadership, inspiration, coaching, and regular communication to the recruiting team • Develop strategic hiring strategies, passive candidate outreach, recruitment marketing plans, and recruitment technology utilization • Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategy • Build strong client relationships and become embedded in client organizations • Partner with internal Cielo teams and client leaders on new client implementation • Execute strategic account plans with client HR and key stakeholders • Lead team meetings and partner with the Client Services Director on annual and quarterly business reviews • Work with recruiters and hiring leaders to foster relationships and build trust • Support recruitment process needs for one or more clients • Manage Cielo-specific metric reports, P&L, budgets, and expense tracking systems • Standardize and continuously improve processes and procedures • Share best practices and drive organizational initiatives

🎯 Requirements

• Bachelor’s degree is required; equivalent experience may be considered • Minimum of five or more years’ results-oriented leadership experience in talent acquisition or human resources • Experience leading both virtual and on-site teams in a corporate talent acquisition function, either in-house or in an RPO environment • Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools • Strong proficiency in the Microsoft Office Suite

🏖️ Benefits

• Full-time position, 40 hours per week • Equal opportunity employment • Confidential handling of applicant information • Reasonable accommodation throughout the application and interview process

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