Recruitment Client Services Manager

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Logo of Cielo Talent

Cielo Talent

1001 - 5000 employees

🤝 B2B

👥 HR Tech

B2B • HR Tech • Consulting

Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.

📋 Description

• Lead a high performing team to provide high quality services focused on exceeding client expectations. • Set clear performance standards and goals for the team. • Assess progress against goals and performance standards, proactively address gaps. • Provide leadership and coaching to direct reports. • Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. • Provide in the moment feedback. • Complete performance management processes, including providing feedback and proactively addressing gaps. • Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning. • Showcase an extremely high level of understanding and fully engage with the client organization, building strong relationships with key stakeholders. • Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients. • Develop recruiting metrics and analytics that provide insights and drive decisions, including time to fill, cost per hire, and recruiter productivity. • Manage programs, events, and campaigns to build candidate pipeline and drive recruiting strategy to meet hiring goals. • Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans, and utilization of cutting-edge recruitment technologies. • Participate in client meetings, sharing updates and data.

🎯 Requirements

• Prior experience in a results-oriented TA role in talent acquisition or human resources • Experience coaching peers or managing a team • Exposure and knowledge of various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools • Strong proficiency in Microsoft Office Suite • Bachelor’s degree in business, management, human resources, or related field, preferred

🏖️ Benefits

• Employees can work remotely

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