Senior Lead – Billing and Disputes

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

💵 MX$424k - MX$530k / year

⏰ Full Time

🟠 Senior

📊 Billing Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Cielo Talent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

👥 HR Tech

Healthcare • Logistics • HR Tech

Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.

📋 Description

• Investigate and resolve customer disputes related to invoices, pricing, contracts, credits, payments, and billing terms • Review customer contracts, purchase orders, invoices, billing schedules, and supporting documentation to determine dispute validity • Research discrepancies between contractual terms, customer expectations, and amounts billed • Partner with Billing, Revenue Accounting, Sales, Operations, and other departments to resolve disputes efficiently • Determine appropriate adjustments, credits, rebills, or other resolutions according to company policies and contractual requirements • Prepare and process credit memos, debit memos, billing adjustments, and other accounting transactions • Maintain accurate documentation and supporting evidence for dispute resolutions • Track outstanding disputes and proactively follow up for timely resolution • Identify recurring dispute trends and recommend process improvements • Ensure dispute resolutions are reflected in accounting and billing systems • Support month-end and year-end close activities related to accounts receivable and billing • Provide documentation and explanations to internal and external auditors • Develop and maintain reports and metrics on dispute volume, aging, resolution time, and financial impact • Assist with improving billing processes, controls, and procedures • Build working relationships across Finance, Sales, Operations, and Customer Service

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Business, or a related field • 6+ years of accounting, accounts receivable, billing, or related finance experience • Strong understanding of basic accounting principles • Experience analyzing invoices, contracts, purchase orders, and account balances • Strong analytical and problem-solving skills • Excellent attention to detail and organizational skills • Strong written and verbal communication skills • Ability to manage multiple disputes and priorities simultaneously • Proficiency with Microsoft Excel and accounting/ERP systems • Experience with complex B2B or enterprise billing • Experience working with contractual billing arrangements • Experience with ERP systems such as Oracle, SAP, or similar platforms • Experience working with SaaS, software, technology, professional services, or other subscription-based businesses • Experience developing dispute-aging and accounts-receivable reporting • Experience identifying root causes of recurring billing disputes

🏖️ Benefits

• Performance Bonus • Flexible work arrangements • Discretionary Time Off (DTO) • Global paid parental leave • Employee Assistance Program (EAP) • Competitive benefits, compensation and long-term impact on how the world’s industrial companies operate, automate, and innovate