Vice President – Client Services

🔥 1 minute ago

🇭🇺 Hungary – Remote

⏰ Full Time

🔴 Lead

📁 Client Services

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cielo Talent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

👥 HR Tech

Healthcare • Logistics • HR Tech

Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.

📋 Description

• Lead RPO service delivery teams across a portfolio of client accounts • Ensure programs, projects, and account financials meet or exceed Cielo and client expectations • Build and develop a high-performing team of client account leaders • Set performance standards and goals and address performance gaps • Coach leaders and support continuous development and career opportunities • Drive talent assessment and succession planning across teams • Build stakeholder relationships across client organizations • Partner with internal Cielo teams and client leaders on successful implementations • Conduct stakeholder analysis and regular client delivery review meetings • Identify service gaps and create improvement plans with clear deliverables • Support sales processes, including client needs analysis and sales presentations • Manage client relationships, escalations, and escalation protocols • Optimize productivity, resources, service compliance, auditability, and reporting • Support or deliver change management • Contribute to annual budgeting and forecast volume, revenue, and costs • Ensure portfolio financial targets are met or exceeded and mitigate financial risks • Conduct workforce planning and provide insights on performance, client needs, and system development • Lead team members including Senior Recruiters, Client Services Managers, Directors, and Senior Directors

🎯 Requirements

• Significant experience leading client delivery teams in RPO • Track record of quickly building and maintaining robust senior-level relationships based on trust and confidence • Experience managing financial performance • Proven people management skills, including supervising, coaching, and mentoring • Ability to effectively influence internal and external stakeholders • Ability to analyze data, identify opportunities, and use data to drive decisions • Excellent communication and interpersonal skills • Ability to work across all levels as a team player • High level of self-organization and prioritization • Excellent attention to detail • Bachelor's degree in business, HR, or an associated field preferred

🏖️ Benefits

• Remote work option • Equal opportunity employment • Application and interview accommodations upon request