Manager, Salesforce Administration

🔥 1 minute ago

🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🌐👷 Salesforce Administrator

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

💼 Consulting

📣 Marketing

💰 Venture Round on 2016-01

Consulting • Marketing • Market Research

Cint is a leading global technology platform that provides a comprehensive marketplace for market research. The company operates the world's largest programmatic research marketplace, known as the Cint Exchange, which connects surveys with millions of respondents across 130 countries. Cint offers services such as media measurement and audience monetization, leveraging powerful technology to provide insights-driven companies with actionable data. With a focus on quality and trust, Cint uses advanced AI and machine learning tools to ensure the integrity and accuracy of the data collected. It serves a wide range of industries by offering tools for measuring the impact of advertising, conducting brand lift studies, and optimizing marketing strategies in real time. Cint is trusted by thousands of companies for its innovative approach to connecting businesses with the right survey participants efficiently and effectively.

📋 Description

• Lead and develop the Salesforce team, setting priorities, standards and expectations • Act as senior escalation point during incidents, complex delivery decisions and stakeholder conflicts • Shape team capacity planning, work allocation, skills development, recruitment support and specialist-partner usage • Own the health and evolution of Sales Cloud, Service Cloud and Experience Cloud • Set and enforce platform standards for configuration, automation, data models, documentation, testing and technical debt • Perform complex Flow automation, permissions, validation rules, objects, page layouts, Lightning pages, reports, dashboards, analytics and troubleshooting • Own day-to-day system administration, including user administration and joiner/mover/leaver processing • Configure and maintain Experience Cloud portals and external access • Maintain the platform roadmap and control Salesforce lifecycle changes and environments • Evaluate and deploy AppExchange packages • Oversee Salesforce integrations with Slack and other enterprise applications • Establish API monitoring and alerting for authentication failures, expirations, API errors, rate limits, latency and delivery failures • Lead incident response and problem management • Own Salesforce security posture, sharing architecture, access controls, audits and compliance with SOC 2 and GDPR obligations • Manage licenses, certificates, connected apps and OAuth lifecycles • Own delivery backlog, release management, source control, testing, deployments and rollback planning through GitHub • Improve platform support, documentation, triage, knowledge articles and trend analysis • Manage technical debt and vendor delivery • Champion data quality and provide reporting on adoption, automation failures, API consumption, incidents, release quality, access risk and technical debt • Evaluate and safely adopt Agentforce, Salesforce AI and enterprise AI tools with responsible AI governance

🎯 Requirements

• 7+ years as a Salesforce Administrator in large, multi-team environments • Salesforce Administrator certification (required) • Proven people leadership, including line management, coaching, performance support, work prioritisation and development of Salesforce administrators or platform specialists • Deep practical knowledge of Sales Cloud and Service Cloud • Deep Salesforce security expertise, including organisation-wide defaults, role hierarchies, sharing models, permission sets, field-level security, identity, privileged access, connected apps and audit controls • Hands-on Experience Cloud capability, including external sharing models, guest access and community configuration • Proven Salesforce DevOps and change-management experience using GitHub, including version-controlled deployment workflows, pull-request review and release governance • Experience operating API-led integrations, including monitoring, troubleshooting, authentication, limits and failure handling • Experience managing SSL and authentication certificates and maintaining integration health • Strong declarative delivery capability, particularly Flow, data modelling, validation, Lightning configuration, reporting and environment management • Sound release and change-management experience, including sandbox strategy, source control, testing, deployment governance and production support • Confident stakeholder management • Strong solution and design judgement, with understanding of platform architecture and enterprise-level data modelling • Salesforce Advanced Administrator certification preferred, or other relevant credentials such as Platform App Builder, Service Cloud Consultant or Agentforce/AI accreditation • Experience administering Ironclad, Qualtrics and Slack CRM / Sales Elevate, or comparable CLM, survey and Slack-CRM tooling • Agentforce or Salesforce AI experience • Experience with Claude or other enterprise AI platforms • Experience with Slack platform capabilities and APIs • Working knowledge of Okta or a comparable enterprise identity provider • Exposure to NetSuite, MuleSoft, Celigo, Boomi, Workato, Zapier, identity providers or data platforms • Experience in a SaaS, technology or high-growth environment • Ability to work remotely from Spain

🏖️ Benefits

• Employees can work remotely • Employee growth opportunities • Culture of trust, respect, and employee growth • Diversity, equity and inclusion • Global team collaboration • Professional development through coaching, learning, documentation, and peer review