Technical Support Engineer – CiraSync On-Premise

Job not on LinkedIn

🕒 August 2

🇨🇱 Chile – Remote

💵 $2.8k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cira Apps Canada

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cira Apps Canada is a software company that provides multi-way synchronization solutions for Microsoft 365 and Exchange, specializing in syncing Global Address Lists, contacts, and calendars to smartphones and cloud platforms. Their products (CiraSync, CiraHub, itrezzo, SyncGene) enable two-way and on-premises sync to improve productivity and mobile access to corporate contact and calendar data for organizations.

📋 Description

• Own on-premises support tickets end to end, from intake through resolution and follow-up • Work with customers over email, phone, Zoom, and Microsoft Teams • Analyze application logs, Windows event logs, Exchange logs, and PowerShell output • Reproduce customer issues in an internal lab environment before escalating • Support customer upgrades, server migrations, and environment health checks • Write and maintain knowledge base articles

🎯 Requirements

• 3+ years as an IT Administrator or Systems Administrator in a Windows Server environment • Hands-on on-premises Exchange Server administration (2013 / 2016 / 2019 / SE) • Hands-on on-premises Active Directory • On-premises networking troubleshooting • Windows Server administration • Comfortable working in PowerShell • Fluent spoken and written English

🏖️ Benefits

• Fully remote, work from home • Structured onboarding and training on CiraSync On-Premises • Background screening • Company-managed endpoint protection software