Circana
5001 - 10000 employees
🤝 B2B
💼 Consulting
B2B • Consulting
Circana is a market research company that specializes in measuring and accelerating demand for brands. They utilize big data and an AI data-visualization platform to tackle complex business challenges, guiding clients through innovation and meeting consumer demand. With over a century of combined experience from their legacy as IRI and NPD, Circana serves more than 7,000 global brands and retailers, providing insights into both online and in-store purchasing behavior. Their expertise is recognized by prominent media outlets including Bloomberg, CNBC, and The New York Times.
Client Configuration Director
🕒 June 19
🗣️🇫🇷 French Required
🗣️🇩🇪 German Required
🗣️🇪🇸 Spanish Required
🗣️🇮🇹 Italian Required
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Circana
5001 - 10000 employees
🤝 B2B
💼 Consulting
B2B • Consulting
Circana is a market research company that specializes in measuring and accelerating demand for brands. They utilize big data and an AI data-visualization platform to tackle complex business challenges, guiding clients through innovation and meeting consumer demand. With over a century of combined experience from their legacy as IRI and NPD, Circana serves more than 7,000 global brands and retailers, providing insights into both online and in-store purchasing behavior. Their expertise is recognized by prominent media outlets including Bloomberg, CNBC, and The New York Times.
📋 Description
• Own client configuration and deployment of Emiri • Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements • Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team • Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use • Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting • Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool • Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos • Test new enhancements or fixes prior to release to ensure quality and expected behavior
🎯 Requirements
• 7+ years of experience in data analytics and reporting • Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri • Experience in configuration management, technical product operations, or client solutions roles • Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels • Experience with generative AI tools (e.g., OpenAI, Claude) • Strong communication abilities • Tech-curious mindset, comfortable learning prompt engineering and system behavior • Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems • Multilingual with proficiency in French, German, Spanish, and/or Italian (preferred) • Working knowledge of JSON and strong attention to structure and formatting (preferred) • Exposure to low-code/no-code platforms or custom internal tooling (preferred) • Experience working with UX/UI teams or providing user-centered feedback on tools (preferred)
🏖️ Benefits
• Flexible work arrangements • Continuous learning and growth opportunities
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