Client Success Analyst

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Circana

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.

📋 Description

• Manage operational tasks as part of the Global Client Service Center. Tasks may include data input, client communications, data investigations, User Administration, and additional operational related retail client tasks. • Support us in exceeding revenue targets through high quality service and data delivery, and by meeting team and individual client inquiry targets. • Thrive working in fast paced, rapidly adapting environment, including speed, accuracy, and time management. • Work cross functionally with internal technical and commercial teams with high level of communication and tracking. • Utilize creativity to identify new techniques and processes, supporting continuous improvement. • Support our product enhancement process through testing and communication. • Align with global team members to ensure consistent experiences and visibility.

🎯 Requirements

• Demonstrated proficiency with various computer software, including MS Excel, Word, PPT and other reporting and business intelligence applications and co-pilot suite. • Ability to work in a fast paced, rapidly changing environment easily. • Experience with using data and data analysis. • Experience in Consumer-Packaged Goods (CPG) company or Retailer preferable. • Ability to complete projects and tasks with speed and autonomy. • Experience experimenting with AI tools, automation platforms, or lightweight scripting (e.g., Python, HTML), with the ability to translate ideas into practical, process-improving solutions. • Bachelors preferable in Business or Data Sciences.

🏖️ Benefits

• Health insurance • Professional development opportunities