Bilingual Care Ambassador

November 18

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+4 more states

🌵 Arizona – Remote ⛰️ Colorado – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $20 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

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CircleLink Health

WebsiteLinkedInAll Job Openings

Healthcare Insurance • SaaS • B2B

CircleLink Health is a leading provider of Medicare chronic care management solutions. Their platform supports healthcare providers in delivering effortless care to Medicare patients between office visits, with no upfront costs and zero additional staff workload. CircleLink's fully staffed and managed care management solutions encompass preventive care, disease management, and complex care, using evidence-based tools to improve patient outcomes and reduce unnecessary hospital admissions. Trusted by numerous healthcare organizations, CircleLink helps medical practices increase their Medicare reimbursements and improve patient satisfaction.

11 - 50 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 Debt Financing on 2021-02

📋 Description

• As a Care Ambassador, you'll contact patients directly on behalf of their healthcare provider, explain program benefits, address questions, and encourage enrollment. • You’ll be part educator, part advocate, and part closer—driving real results through meaningful conversations. • Cold calling Medicare patients using our specialized enrollment software (~15 calls/hour). • Clearly explain the care program’s benefits, eligibility, and parameters. • Answer questions with empathy and accuracy, ensuring patient understanding. • Motivate and encourage patients to enroll—overcoming objections when needed. • Accurately and thoroughly document every call and patient interaction in our system. • Track and communicate recurring questions, issues, and feedback to management. • Stay up to date on program details and best practices for patient outreach. • Work must be completed on weekdays between 9am-6pm ET. • Minimum of 20-25 hours of availability per week required.

🎯 Requirements

• Strong verbal communication skills—you’re confident, clear, and engaging on the phone • Fluent in both English and Spanish is a must. • Demonstrated experience with high-volume cold calling, including confidently initiating outbound calls, engaging prospects, and driving appointment-setting results. • Self-directed, able to work independently with little supervision while meeting performance metrics • Good with technology and eager to learn and use new software • Excellent organizational and time management skills • Strong communication skills • Strong critical thinking and problem-solving skills • A patient-first mindset with the ability to build trust quickly • Motivation to hit performance goals and a drive to improve every day • Detail-oriented with a commitment to 100% accurate documentation • Resilient and adaptable—able to handle objections and keep conversations productive • Very strong closing skills are a must • Experience in outbound sales, Medicare, healthcare enrollment, or patient outreach roles highly desired

🏖️ Benefits

• $20 per hour. You will be eligible for a performance-based $200 bonus after 60 days' employment. • This is a 1099, independent contractor role. • The contractor hired is responsible for their own equipment, payroll taxes and benefits.