Software Engineering Technical Leader – Observability Platforms

🕒 May 25

⛰️ Colorado, North Carolina, +1 more states – Remote

⛰️ Colorado – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $174.7k - $253.4k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Developing and supporting critical monitoring systems. • Helping external teams instrument and improve observability • Maintaining a large knowledge base and how-to guides for consumers of our platform • Helping to set a direction for the company’s monitoring strategy and reducing the operational burden for our team and company. • Influencing the team's road map and quarterly plans, balancing both platform needs, requests from users, and long term company goals.

🎯 Requirements

• Must be a US Citizen as the team has responsibilities in FedRAMP environments. • Bachelors + 12 years of related experience, or Masters + 10 years of related experience, or PhD + 8 years of related experience. • A mix of experience in Software Engineering, Site Reliability Engineering, and Observability. • Experience supporting customers in a SaaS environment. • Excellent communication skills and a history of collaborating effectively with cross-functional teams. • Experience in crafting and delivering software as a service and working with cloud infrastructure services such as AWS EC2, S3, Kubernetes, etc. • Experience working with multiple cloud providers (like AWS, GCP, and Azure). • Implemented multiple types of observability (logs, metrics, events, telemetry) for large-scale software deployments. • Experience with some mix of Linux, Docker, Kubernetes, Golang, Python, Terraform, Prometheus, Splunk, DevOps or SRE concepts, Timeseries databases, Distributed computing paradigms. • Experience supporting large-scale, distributed, or business-critical systems. • Experience as a technical leader at a team or project level, including guiding design decisions and driving execution. • Experience working within developer platforms or infrastructure platform teams.

🏖️ Benefits

• medical, dental and vision insurance • a 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • paid year-end holiday shutdown • 4 paid days off for personal wellness determined by Cisco • 16 days of paid vacation time per full calendar year • flexible vacation time off program • 80 hours of sick time off provided on hire date and each January 1st thereafter • additional paid time away may be requested to deal with critical or emergency issues for family members • optional 10 paid days per full calendar year to volunteer • annual bonuses subject to Cisco’s policies.