Cisco
10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
Technical Account Manager
🔥 0 minutes ago
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Cisco
10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
📋 Description
• Serve as the primary advocate for your assigned accounts, orchestrating technical success and driving long-term platform adoption. • Analyze complex network performance data to provide actionable insights, transforming technical roadblocks into strategic business opportunities. • Partner with Engineering, Sales, product, and Customer Success teams, lead periodic business reviews and technical health check-ins to ensure our solutions align with evolving infrastructure goals and drive measurable value realization. • Impact customer retention and satisfaction, impacting the continued growth and market influence of ThousandEyes.
🎯 Requirements
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 5+ years of experience in a customer-facing technical role, such as Technical Account Management, Solutions Engineering, or Professional Services. • Demonstrated expertise in networking protocols, including TCP/IP, BGP, DNS, and HTTP/HTTPS. • Proficiency in troubleshooting Software as a Service (SaaS) applications and cloud-native architecture. • Experience managing a portfolio of enterprise-level accounts with a focus on technical delivery and adoption.
🏖️ Benefits
• Health insurance • Professional development opportunities
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