Technical Account Manager, Splunk

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Deliver strategic solutions to ensure every customer engagement achieves maximum business impact • Serve as a trusted Splunk expert, guiding account teams and customers • Provide strategic, case-based technical consulting and delivery for Splunk Enterprise/Cloud • Partner with Sales and Customer Success teams to drive customer value realization • Audit platform usage, data models, and dashboards • Plan and develop detections and analytics for security use case activation • Engage proactively with Technical Success Engineers, Solution Engineers, and Architects • Deliver customer onboarding and enablement-based workshops • Gain alignment with account team members and customer decision-makers • Contribute to practice key performance indicators

🎯 Requirements

• Professional experience administering, configuring, and maintaining Splunk Core (Enterprise or Cloud) • Professional experience designing Splunk architecture • Professional experience writing Search Processing Language (SPL) • Professional experience working in technical consulting, systems architecture, or big-data analytics roles • Proficiency with scripting languages (such as Bash) and application development (Java, Python, or .NET) • Hands-on experience delivering Splunk Cloud implementations and cloud migration projects • Active Splunk Consultant and Splunk Cloud Administration Certifications • Industry-standard security certifications such as GIAC, CISSP, OSCP, or equivalent • Understanding of enterprise architecture across on-premise and Cloud environments (AWS, Azure, GCP) • Solid foundation in cybersecurity frameworks, including NIST CSF, CIS, HIPAA, and PCI DSS • Expertise in additional security products and applications, such as UBA/UEBA and SOAR • Experience with Splunk Data Management solutions, including Edge Processor, Ingest Processor, DDAA, and Federated Search • Strong collaborative skills to effectively partner with cross-functional teams and customer stakeholders.

🏖️ Benefits

• Inclusiveness • Disruption • Fun • Supportive environment