ServiceNow SPM Developer

Job not on LinkedIn

September 12

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

💵 $165k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

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Citizant

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Citizant designs and delivers smarter, leaner business and IT transformation solutions to the U.S. government, with a focus on the Departments of Treasury, Homeland Security, Justice, and Transportation. The company employs leading experts in Agile application development, DevOps implementation, IT modernization, enterprise data management, and program management support. Citizant has been independently appraised at CMMI-DEV Maturity Level 3 and CMMI-SVC Maturity Level 3, and is ISO 9001:2015 certified. Citizant is headquartered in Chantilly, Va., with offices in Washington, D.C., and employees serving government customers in more than 25 states. More information about the company is available at www.citizant.com.

51 - 200 employees

💰 Private Equity Round on 2012-12

📋 Description

• Business Transformation Strategy: Advise on business process and service management best practices; shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM; identify opportunities for automation and operational efficiencies by customizing the platform. • Integration Development: Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies; ensure secure, scalable, and maintainable integration architectures. • Platform Customization and Development: Customize ServiceNow modules, including form configuration, UI design, and data models; develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript; build and maintain advanced flows using Flow Designer and Automation Engine. • Communication and Collaboration: Communicate effectively with a wide range of audiences to define platform and integration requirements; translate business objectives into technical solutions; manage stakeholder expectations and communicate progress or risks; present findings, roadmaps, and proposed solutions; lead customer-facing sessions, discovery workshops, and status briefings. • Training and Documentation: Develop and deliver user training sessions or supporting materials for business users and technical teams; maintain clear technical documentation for configurations, customizations, and integrations.

🎯 Requirements

• 10+ years of experience with ServiceNow implementation, customization, and platform development. • 5+ years of strong experience with ServiceNow integrations and flow building. • Expert knowledge of Core Services/SMP (Service Management Platform), ITSM & DEVOPS, JavaScript, GlideScript, and scripting tools within the ServiceNow platform. • Proven experience with custom development and digital transformation projects. • Strong collaboration and communication skills; comfortable presenting to engineering and executive stakeholders. • Master's degree in a relevant field is required. • U.S. Citizenship required (Active Public Trust or ability to obtain one).

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Generous PTO • Company-paid life and disability insurance • Flexible Spending Accounts (FSA) • Employee Assistance Program (EAP)