
Government • SaaS • Education
Civica US is a global leader in public sector software, providing solutions that help deliver critical services for citizens around the world. The company's software is utilized by over 5,000 public bodies globally, supporting more than 100 million citizens. Civica's products are designed to serve government departments, justice and court systems, education institutions, and health and care providers. Their capabilities include cloud and digital services, data analytics, financial management, people management, and governance risk compliance. As a GovTech company, Civica US specializes in creating software that improves outcomes and efficiencies across various public sector domains, aiding in administrative processes, data management, and citizen engagement.
November 10

Government • SaaS • Education
Civica US is a global leader in public sector software, providing solutions that help deliver critical services for citizens around the world. The company's software is utilized by over 5,000 public bodies globally, supporting more than 100 million citizens. Civica's products are designed to serve government departments, justice and court systems, education institutions, and health and care providers. Their capabilities include cloud and digital services, data analytics, financial management, people management, and governance risk compliance. As a GovTech company, Civica US specializes in creating software that improves outcomes and efficiencies across various public sector domains, aiding in administrative processes, data management, and citizen engagement.
• Act as first line support for the Pricing Engines and interfaces with other systems. • Performing triage on incoming queries, issues and requests, ensuring sufficient information is secure for them to be progressed, resolving those within your assigned remit and escalating those that need wider input • Build, maintain and refine our pricing tools including carrying out testing for new builds and refinements before release to sales teams, covering both input and output mechanisms. • Conduct training sessions, handling ad-hoc engine related requests from the business, ad-hoc changes to templates and tooling as well as elementary governance work. • Run, maintain and improve standard reports & dashboards, extracting data from internal systems and structuring it for analysis. • Work with internal analytics team and Pricing Managers to enhance standardized reporting on pricing performance • Run pricing calibration sessions with internal teams. • Build and sustain Pricing Engine Documentation – web based platform that contains guidance notes, best practice, toolkits, communications groups, driving usage with business teams
• Able to work on own initiative, seeing past what is requested and deriving what is needed • Experience of presenting complex ideas to senior level stakeholders • Strongly numerical, demonstrated with degree-level qualification • Excellent attention to detail and QA – “auditor-level” approach • Thinks and works in a clear, structured way • Highly competent in Excel, including VBA/macros, working with complex and/or unstructured/ ‘dirty’ data • Experience with SaaS Pricing would be useful • Demonstrable track record of Pricing or similar roles with commercial responsibility • Practical Experience with CPQ Systems • Working knowledge of accounting; familiarity with structure and requirements of P&L, cashflow, balance sheet
• 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! • Days of Difference – Up to 3 extra days off for volunteering. • Pension Contributions – 5% employer match to support your future. • Income Protection – Up to 75% salary cover for long-term illness. • Life Assurance – 4x salary tax-free lump sum. • Critical Illness Cover – £25,000 lump sum (extendable to dependents). • Private Medical Insurance – Fast access to private healthcare. • Health Cash Plan – Claim back physio, therapies & more. • Dental Insurance – Cover for routine & emergency care. • Affinity Groups – Join employee-led communities. • Bounty Bonus – Refer a friend & get rewarded.
Apply NowApril 7
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