Impact and Accountability Project Officer – DDI Project

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🔥 19 hours ago

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CIVICUS: World Alliance for Citizen Participation

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1993

🤝 Non-profit

🤲 Charity

🌍 Social Impact

Non-profit • Charity • Social Impact

CIVICUS is a global alliance that champions the power of civil society to create positive change. It strengthens citizen action and civil society worldwide by enabling a community of informed and committed citizens who tackle humanity's challenges. CIVICUS engages in advocacy, co-creates knowledge, builds networks, and resources local leadership to enhance civic freedoms and promote inclusivity, particularly for marginalized groups.

📋 Description

• The Impact and Accountability Officer work dynamically with the Impact & Accountability (I&A) Cluster and the Digital Democracy Initiative (DDI) team to design, implement, and strengthen program-specific MEL systems that are robust, adaptive, and aligned with CIVICUS’s Integrated Results Framework. • The role is responsible for leading data-driven performance monitoring, outcome measurement, evaluation, and adaptive management processes across DDI’s global portfolio of projects. • Beyond compliance-focused reporting, the I&A officer plays a key role in fostering a culture of learning, accountability, and evidence-informed decision-making. • A central focus of the position is to embed partner-centered learning approaches, facilitate South-South knowledge exchange, and strengthen accountability to constituencies across a diverse and geographically distributed network of civil society actors. • Through these efforts, the MEL Officer contributes to improving program effectiveness, capturing impact, and supporting strategic learning across the DDI portfolio.

🎯 Requirements

• A bachelor’s degree or Diploma in Monitoring, Evaluation, Accountability and Learning, International Development, Development Management, or equivalent. • Minimum 5–7 years' professional experience in MEAL concepts and approaches, with at least 2–3 years in a relevant functional area/similar role. • Fluency in English is required; proficiency in French, Spanish, or Arabic is an added advantage. • Proved experience in using result-based and participatory monitoring, evaluation and learning (MEL) approaches using evaluation methodologies such as Contribution Analysis or Outcome Harvesting. • Excellent IT skills, including experience with MS Office, especially Excel, PowerBI and Smartsheet. • Commitment to CIVICUS’ vision, mission, values and ways of working. • Familiar with civil society, development and human rights issues; understanding the challenges faced by marginalised citizens and organisations - especially those in the Global South - particularly around data availability, literacy, connectivity, quality etc. • Familiar with online M&E tools and general technology savviness. • Strong analytical and methodological skills to support both qualitative and quantitative research. • Demonstrated track record of evaluation and report writing at various levels (donor reporting, project reporting, internal management reporting etc.). • Excellent organisational skills and the ability to meet deadlines. • Excellent writing skills and ability to be concise and clear – providing actionable analysis and recommendations. • Ability to communicate and meaningfully engage with diverse stakeholders, including those not too familiar with M&E. • High degree of self-awareness and the ability to work effectively with multiple teams, across various time zones, many of which are virtual. • Proactive and creative in identifying opportunities for innovative improvements in CIVICUS’ current M&E related systems and processes. • Familiarity with digital democracy themes (e.g., digital rights, algorithmic accountability, gender-based violence, internet freedom, tech governance, Civic Tech Innovation etc.).