Senior Implementation Consultant

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🕒 April 24

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Clariti

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏛️ Government

🏢 Enterprise

Government • Enterprise • Software

Clariti is a provider of community development solutions, offering permitting software tailored to governments of all sizes. Their range of products includes solutions for large governments with complex requirements as well as smaller municipalities in need of quick and easy-to-manage systems. Clariti's products are designed with flexibility, allowing users to customize and adjust without deep IT knowledge. They emphasize functionality and support, ensuring that local governments can efficiently serve their communities. Clariti's clientele includes leading governments across North America, demonstrating their capability to deliver robust and reliable permitting systems.

📋 Description

• Reporting to the Delivery Practice Manager, the Senior Implementation Consultant is a strategic functional lead who drives project outcomes from discovery through delivery on enterprise-scale Clariti implementations. • You will own the big-picture view of multi-departmental, multi-phase implementation programs, acting as the primary Clariti solution design authority for your customers while guiding both Clariti and System Integrator (SI) partner teams toward successful outcomes. • You anticipate risks, steer conversations with confidence, and champion AI-driven approaches to accelerate time-to-value for customers and efficiency across the professional services practice. • Lead and facilitate discovery workshops and requirements confirmation sessions with customer stakeholders at all levels, negotiating scope and confidently steering discussions toward optimal outcomes within Clariti best practices and project scope. • Maintain an expert-level understanding of the Statement of Work and project plan to control scope, manage change requests, and protect project margins.

🎯 Requirements

• 7+ years of experience in enterprise technology enablement, implementation consulting, or business analysis, ideally within: SaaS, public sector, or permitting/community development domains. • Proven experience facilitating workshops and leading requirements-gathering engagements with enterprise or public-sector clients across multiple stakeholder levels. • Demonstrated ability to act as a functional lead on complex, multi-stakeholder implementation projects with competing priorities and evolving scope. • Strong executive presence with the ability to influence, negotiate, and build trust at senior customer levels. • Experience as a lead consultant or business analyst in implementation or configuration projects involving Salesforce or comparable enterprise platforms. • Experience working with SI partners in a lead or oversight capacity. • Experience working in Agile or modified-Agile delivery environments. • AI-curious mindset with demonstrated interest or experience applying AI tools to improve implementation workflows and project delivery

🏖️ Benefits

• Competitive compensation packages • Well deserved time off • Benefits to keep you and your family healthy