Clariti
51 - 200 employees
🏛️ Government
🏢 Enterprise
Government • Enterprise • Software
Clariti is a provider of community development solutions, offering permitting software tailored to governments of all sizes. Their range of products includes solutions for large governments with complex requirements as well as smaller municipalities in need of quick and easy-to-manage systems. Clariti's products are designed with flexibility, allowing users to customize and adjust without deep IT knowledge. They emphasize functionality and support, ensuring that local governments can efficiently serve their communities. Clariti's clientele includes leading governments across North America, demonstrating their capability to deliver robust and reliable permitting systems.
Technical Account Manager
🕒 April 24
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Clariti
51 - 200 employees
🏛️ Government
🏢 Enterprise
Government • Enterprise • Software
Clariti is a provider of community development solutions, offering permitting software tailored to governments of all sizes. Their range of products includes solutions for large governments with complex requirements as well as smaller municipalities in need of quick and easy-to-manage systems. Clariti's products are designed with flexibility, allowing users to customize and adjust without deep IT knowledge. They emphasize functionality and support, ensuring that local governments can efficiently serve their communities. Clariti's clientele includes leading governments across North America, demonstrating their capability to deliver robust and reliable permitting systems.
📋 Description
• Own Technical Support & Delivery • Lead Technical Cadences • Technical Advocacy for Customers • Proactive Guidance & Product Readiness • Drive Visibility and Operational Excellence
🎯 Requirements
• 5–7+ years in Technical Account Management, Support Engineering, Implementation, Solutions Engineering, or a similar customer-facing technical role. • 3+ years of experience supporting an Enterprise SaaS platform with complex, highly configured customer environments • Experience owning customer communication in enterprise support or services engagements, including escalation management, status reporting, and executive-level updates. • Background with support tooling (ticketing systems, SLAs, incident management). • Familiarity with SaaS environments and release/change management best practices.
🏖️ Benefits
• Competitive compensation packages • Well deserved time off • Benefits to keep you and your family healthy
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