Customer Solutions Specialist

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🔥 0 minutes ago

🏈 Alabama, Alaska, +31 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Customer Specialist

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Clark Associates

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1971

🍽️ Food & Beverage

🛍️ eCommerce

🤝 B2B

Food & Beverage • eCommerce • B2B

Clark Associates is a collective of companies serving the commercial foodservice industry. It operates multiple brands including WebstaurantStore (an e-commerce destination for restaurant equipment and supplies), The Restaurant Store (retail for restaurateurs), Clark Food Service Equipment (kitchen equipment contracting, design, renovation, and construction), Eleven Four Hundred Inc. (public money projects and private hard-bid work), and Clark National Accounts (scalable supply chain and national account solutions). The organization focuses on supplying equipment, supplies, contracting and supply-chain services to professional foodservice customers, employs thousands across the U. S. , and maintains community and charitable initiatives.

📋 Description

• Shift: 11:30 AM – 8 PM ET or local time zone equivalent, Monday through Friday • 60-Day Training Period: 9:30 AM – 6 PM ET or local time zone equivalent, Monday through Friday • The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions. • Culture is important to us; we stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country every day.

🎯 Requirements

• - Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • - Access to a home router and modem. • - A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • - A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • - The desire and ability to work and communicate with other team members via chat, webcam, etc. • - Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).

🏖️ Benefits

• Experience • - Proficiency with Office 365 (Outlook, Word, Excel, PowerPoint) and Windows system/internet navigation required • - Excellent verbal and written communication skills; conversational fluency in English required • - 40 Words Per Minute (WPM) typing speed required • - Consistent 75mbps download/10mbps upload internet speeds are required • - The ability to work a training schedule of 9:30 AM – 6 PM ET or local time zone equivalent, Monday through Friday, during the 60-day onboarding period • - The ability to work 11:30 AM – 8 PM ET or local time zone equivalent, Monday through Friday, after the 60-day onboarding period • EducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. • Desired Traits & Skills • - Ability to communicate via phone, chat, and e-mail in a fast-paced environment • - Ability to manage multiple priorities and tasks at one time • - Ability to understand and adapt to a of variety of personalities and communication styles both inside and outside of the company • - Ability to work on a team and independently • - Ability to follow through and meet deadlines • - Demonstrated ability to think critically and solve complex problems efficiently and effectively • - An internal drive to succeed and a desire to learn and grow • - A concern for helping others and doing the right thing by them • - Innovation and the ability to challenge the status quo