ClickCannabis
Pharmaceuticals • B2C • eCommerce
ClickCannabis is a Brazil-based telemedicine company that connects patients with medical specialists in cannabis-based therapies through inexpensive online consultations. It assists patients through the full treatment journey — medical evaluation, prescription, ANVISA authorization, and importation and delivery of legally imported medicinal cannabis products — and also provides educational content, a branded online store and patient support services.
Assistente de Suporte ao Cliente – Documentação
Job not on LinkedIn
October 3
🗣️🇧🇷🇵🇹 Portuguese Required
ClickCannabis
Pharmaceuticals • B2C • eCommerce
ClickCannabis is a Brazil-based telemedicine company that connects patients with medical specialists in cannabis-based therapies through inexpensive online consultations. It assists patients through the full treatment journey — medical evaluation, prescription, ANVISA authorization, and importation and delivery of legally imported medicinal cannabis products — and also provides educational content, a branded online store and patient support services.
📋 Description
• Orientar os clientes sobre o passo a passo do processo de importação de medicamentos; • Acompanhar toda a jornada documental junto à ANVISA, garantindo clareza e agilidade; • Prestar suporte informativo e consultivo aos pacientes após a emissão da receita médica; • Garantir que todas as etapas do processo estejam corretamente registradas nos sistemas; • Trabalhar em parceria com as demais áreas para assegurar uma experiência fluida e segura ao atenpaciente.
🎯 Requirements
• Ensino Médio completo • Atendimento ao Cliente • Sistemas de atendimento • Suporte administrativo • Processos regulatórios (ANVISA) • Sistemas de gestão
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