Senior Consulting Engineer

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ClickHouse

51 - 200 employees

Founded 2016

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

SaaS • Enterprise • Artificial Intelligence

ClickHouse is a fast and resource-efficient real-time data warehouse and open-source database that is designed to deliver superior query performance for mission-critical and time-sensitive applications. It is available as a cloud service on major platforms like AWS, GCP, and Azure, with a "Bring Your Own Cloud" option and a wide range of integrations for seamless operation within diverse tech stacks. ClickHouse excels in real-time analytics, machine learning, business intelligence, and observability, making it an ideal choice for tasks such as financial services, fraud detection, and gaming analytics. It supports developer-friendly SQL operations, offers cost-effective storage solutions, and provides an open-source alternative to traditional databases. Companies like Sony, Lyft, Cisco, GitLab, and Twilio leverage ClickHouse for its scalability, efficiency, and ease of use.

📋 Description

• Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. • Conduct research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling. • Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts. • Provide architectural, technical, and migration assistance, including hands-on tasks. • Handle L1 to L3 support cases and communications when not assigned to customer projects. • Partner with Product Management, Engineering, and Sales on the product roadmap and account plans. • Develop public and internal documentation, Knowledge Base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results. • Assist with hiring and mentoring new team members. • Support scheduling and on-call needs for high-quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel.

🎯 Requirements

• 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles. • 5+ years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems. • Technical breadth and depth in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data. • Experience leading and shipping large-scope technical projects with multiple experienced engineers. • Expertise with a public cloud provider (AWS, GCP, or Azure) and infrastructure-as-a-service offerings such as EC2. • Excellent communication skills and ability to thrive in a customer-facing role. • Availability for scheduling and on-call needs in a global, distributed environment. • Ability to provide onsite regional customer support travel, up to an estimated 35%. • Experience with ClickHouse, open-source technologies, or data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is a bonus.

🏖️ Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries. • Employer contributions towards your healthcare. • Equity in the company - Every new team member who joins our company receives stock options. • Flexible time off in the US, generous entitlement in other countries. • A $500 Home office setup if you’re a remote employee. • Global Gatherings – Opportunities to engage with colleagues at company-wide offsites.

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