Technical Account Manager, Architect - EMEA

🔥 12 hours ago

🇮🇱 Israel – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🗣️🇮🇱 Hebrew Required

Where this job comes from

Posted on ClickHouse's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on ClickHouse's site. Checked 2 hours ago.

Logo of ClickHouse

ClickHouse

51 - 200 employees

Founded 2016

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

SaaS • Enterprise • Artificial Intelligence

ClickHouse is a fast and resource-efficient real-time data warehouse and open-source database that is designed to deliver superior query performance for mission-critical and time-sensitive applications. It is available as a cloud service on major platforms like AWS, GCP, and Azure, with a "Bring Your Own Cloud" option and a wide range of integrations for seamless operation within diverse tech stacks. ClickHouse excels in real-time analytics, machine learning, business intelligence, and observability, making it an ideal choice for tasks such as financial services, fraud detection, and gaming analytics. It supports developer-friendly SQL operations, offers cost-effective storage solutions, and provides an open-source alternative to traditional databases. Companies like Sony, Lyft, Cisco, GitLab, and Twilio leverage ClickHouse for its scalability, efficiency, and ease of use.

📋 Description

• Serve as the named technical lead for 4 to 8 strategic enterprise accounts • Run regular customer cadences, quarterly health checks and business reviews, including on-site meetings where helpful • Lead onboarding decisions covering schema and data modelling, table engines, ingestion, migration and query design • Maintain customer performance and cost efficiency as customers grow • Help customers adopt new use cases • Own account escalations within Support, conduct regular case reviews and maintain a direct line into L3 engineering • Partner with Solutions Architects on new use cases and proofs of concept • Engage Consulting Engineers for hands-on projects • Document setup, configuration, knowledge base articles and reference architectures • Participate in an on-call rota of about one week per quarter • Travel to customer sites within Israel and throughout EMEA, up to 35% of the time

🎯 Requirements

• 5+ years in a hands-on, customer-facing technical role after the sale • Specialist depth in data modelling, query performance and integration on distributed or analytical databases • Hands-on SQL, including writing complex queries from scratch and tuning and debugging them • Experience owning a small book of high-touch enterprise accounts and understanding each customer's architecture in depth • Hands-on cloud experience with AWS, GCP and/or Azure • Working knowledge of Kubernetes • Ability to explain technical trade-offs clearly to engineers and executives • Fluent English and Hebrew • Experience with ClickHouse or other analytical databases such as Snowflake, BigQuery, Redshift or Druid • Involvement in open source as a user, contributor or community member

🏖️ Benefits

• Flexible work environment and remote-friendly work arrangement • Employer contributions towards healthcare • Stock options for every new team member • Flexible time off in the US • Generous time-off entitlement in other countries • USD $500 home office setup allowance for remote employees • Opportunities to engage with colleagues at company-wide global offsites • Time off in lieu if paged at a weekend during the on-call rota

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