Senior Revenue Cycle Specialist

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ClinicMind Platform for Full-Cycle Patient Care

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • SaaS • Healthcare

ClinicMind Platform for Full-Cycle Patient Care is a comprehensive healthcare technology provider offering a range of software solutions and services for medical practices. Their offerings include ONC-certified EHR systems, chiropractic software, practice management solutions, billing platforms, credentialing services, and patient engagement tools like patient portals and telehealth options. ClinicMind focuses on streamlining provider documentation, simplifying billing and payment processes, and enhancing the patient experience, helping healthcare practice owners optimize operations, increase revenue, and improve patient satisfaction. The platform provides customizable automation and support to meet the unique needs of single or multi-site practices, ensuring efficient and effective full-cycle patient care management.

📋 Description

• Serve as a senior point of resolution for escalated complex billing issues • Perform detailed root cause analysis on denials, rejections, and configuration errors • Identify and capture all affected claims and accounts • Document findings and present recommendations • Partner daily with multiple teams to resolve issues that span team boundaries • Own and manage hand-offs between functions • Communicate status, blockers, and resolutions proactively • Execute and verify account setup and configuration changes • Act as a subject matter expert and escalation resource • Author, refine, and maintain Standard Operating Procedures (SOPs) • Communicate efficiently with clients on escalated matters • Prepare and deliver updates to executive leadership • Manage a high volume of concurrent tasks against productivity targets

🎯 Requirements

• 5+ years' billing experience • Minimum five (5) years in a fast-paced, high-volume medical billing / revenue cycle role • Proven multitasking ability • Detailed root cause analysis • A track record of diagnosing the underlying cause of billing problems • Strong cross-team collaboration • Working knowledge of more than one billing / practice-management / RCM system • Professional, client-ready communication • Fluent English • Excellent organizational skills • Executive communication experience • Subject matter expert • Fast learner • Flexible availability • Goal-driven

🏖️ Benefits

• Must have stable internet connection minimum of 30 MBPS • Must be comfortable working the US business hours • Must own a laptop with at least 16 GB memory