Manager, Content Development

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🕒 March 3

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Clio - Cloud-Based Legal Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

☁️ SaaS

🔐 Security

SaaS • Legal • Security

Clio is a cloud-based legal technology company that provides comprehensive legal practice management software for law firms. The platform offers a range of solutions including client intake, billing, document management, and calendaring to streamline law firms' operations. Clio is designed to improve the efficiency of legal practices by automating administrative tasks and providing secure, reliable data storage with a strong focus on data security. The software is enhanced with features that accommodate different areas of legal practice, and it integrates with over 250 other tools to optimize workflow for legal professionals. Clio serves solo practitioners as well as small to large law firms worldwide.

📋 Description

• Lead, mentor, and develop a team of Content Developers, supporting growth in technical skills, project delivery, and career progression. • Set clear expectations for quality, velocity, and operational excellence. • Provide technical guidance on crawler design, scraping strategies, data parsing, validation patterns, and error-handling approaches. • Conduct regular code reviews, facilitate technical learning, and ensure consistently high engineering standards across the team. • Ensure the team builds and maintains reliable web crawlers and scrapers using Node.js, Puppeteer, Playwright, and other modern tooling. • Guide the implementation of resilient scraping strategies, including retries, throttling, schema validation, and robust error handling. • Oversee infrastructure and operational readiness, ensuring pipelines remain performant, observable, and easy to maintain. • Partner with engineering to plan improvements to pipeline infrastructure, storage systems, and integration points. • Ensure that extracted data from HTML, JSON, XML, PDF, Word documents, images, and other formats is accurately transformed into structured schemas. • Establish standards for normalization, validation, and testing across all content development work. • Oversee automated test coverage, deterministic pipeline behaviour, and documentation of edge cases. • Lead root-cause analysis for recurring data-quality issues and drive long-term fixes. • Translate roadmap priorities from Product and Content leadership into clear execution plans for the team. • Manage project scope, timelines, risks, and dependencies using DevOps, Linear, or equivalent tools. • Ensure the team operates autonomously and reliably, turning high-level requirements into high-quality deliverables. • Provide status updates, surface risks early, and ensure alignment across engineering, content, and product partners. • Own standards for technical documentation, including runbooks, setup guides, fixtures, architectural notes, and troubleshooting resources. • Ensure documentation is consistently maintained and accessible, supporting team scalability and cross-functional collaboration. • Drive knowledge sharing and adoption of internal tools across the Content Development function.

🎯 Requirements

• 4+ years of experience in content acquisition engineering in JavaScript, data ingestion, web scraping, or a similar technical domain. • 1–3 years of people management experience or demonstrated technical leadership (mentoring, guiding projects, establishing standards). • Deep experience with JavaScript, Node.js. • Experience with parsing structured/semi-structured data (HTML, JSON, XML) and operating within relational or NoSQL data storage systems. • Excellent communication and documentation abilities in English.

🏖️ Benefits

• Top-tier health benefits and dental coverage • Hybrid work environment, with expectation for local Clions to be in office min. twice per week • 23 Days Paid Time Off + Company Observed Holidays including short Fridays as well as a summer schedule for work-life balance • Professional development and growth options • Pet friendly workspace in our Barcelona office • Company events and social-impact programs that reinforce our shared values, community, and culture. • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years