Staff Product Manager, Growth – Monetization

🕒 May 8

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

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WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

🤝 B2B

SaaS • B2B

Close is a customer relationship management (CRM) software platform designed for small businesses, focusing on ease of use, automation, and integration with sales processes. It offers tools for call management, emailing, text messaging, and task scheduling all within a single platform. The platform eliminates the need for multiple tools by incorporating all necessary sales tools seamlessly. Close aims to empower small businesses to grow by being user-friendly, clutter-free, and equipped with automated sales functionalities, enhancing sales efficiency and effectiveness.

📋 Description

• Own the four components of monetization: pricing, packaging, billing, and placement. • Move free-to-paid conversion. This is your primary owned metric. • Define and iterate on our AI credit system. • Push our pricing and packaging into its next chapter. • Partner with engineering on the billing system itself. • Run rigorous experiments. • Be the connective tissue between EPD and GTM. • Contribute to the North Star: getting Close from 11k paid customers to 20k by end of 2027.

🎯 Requirements

• An experienced owner of monetization work. 6-8 years in SaaS, ideally B2B SMB, with real reps in pricing, packaging, and billing. • AI-forward and builder-minded. You actively use AI to move faster and smarter. • Deeply familiar with usage-based billing. • Opinionated about AI monetization. • Detail-oriented across both strategy and infrastructure. • A clarity definer, not a clarity seeker. • Naturally cross-functional.

🏖️ Benefits

• Competitive compensation including an organization-wide goal-based bonus • Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 extra PTO days. • 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay • Paid Parental Leave for primary and secondary caregivers • Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical • Healthcare (US residents): Medical, Dental, Vision with HSA option , Dependent care FSA (, and standard FSA • 401k (US residents): We match 6% contributions with immediate vesting