Senior Healthcare Analyst – ACO, Primary Care Operations

Job not on LinkedIn

November 9

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

💵 $95k - $120k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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CloseKnit

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Wellness • SaaS • B2C

CloseKnit is a virtual-first healthcare provider and digital care platform that delivers primary care, urgent care, behavioral health, nutrition services, and new parent support through a mobile app and hybrid in-person visits. It connects patients with licensed providers (physicians, nurse practitioners, therapists, dietitians), offers a patient portal with scheduling, messaging, and care navigation, and serves a large consumer base under Atlas Health, LLC within the CareFirst corporate umbrella.

51 - 200 employees

Founded 2021

🧘 Wellness

☁️ SaaS

👥 B2C

📋 Description

• Analyze complex healthcare datasets including claims, EHR data, third-party sources, and application data to identify cost drivers, quality trends, and operational opportunities. • Conduct advanced analytics to explain sources of variation in clinical and financial performance, including utilization patterns, cost of care, and patient outcomes. • Support risk stratification, panel management, and quality measure reporting to optimize performance under value-based contracts. • Partner with clinical leadership to identify opportunities to improve primary care workflows, care coordination, and patient engagement. • Develop actionable insights that inform interventions for disease management, preventive care, and closing care gaps. • Support ACO performance on quality and shared savings programs through targeted analytics. • Evaluate the impact of clinical programs, operational initiatives, and interventions from clinical, financial, and patient experience perspectives. • Build dashboards and analytic reports to track performance, benchmark against targets, and drive accountability. • Provide analytic support for strategic decision-making and contract performance management. • Lead analytic projects from scoping through delivery, coordinating with clinical, operational, and technology teams. • Work independently with minimal guidance, prioritizing high-impact work and ensuring clarity across stakeholders. • Translate business and clinical questions into analytic plans and clear deliverables. • Present findings and recommendations in clear, compelling ways to clinicians, operations leaders, and executives. • Act as a trusted thought partner to drive alignment on strategies for improving care delivery and cost performance. • Influence organizational decision-making through strong storytelling and data-driven insights.

🎯 Requirements

• Minimum 10+ years analyzing healthcare data, with at least 5 years supporting ACO, primary care, or value-based care initiatives. • Graduate degree in analytics, mathematics, statistics, engineering, data science, public health, or a related field required, or relevant experience. • Strong understanding of healthcare delivery models, ACO structures, population health, and cost/quality levers. • Experience supporting population health programs in a value-based primary care environment. • Familiarity with risk adjustment, utilization management, and clinical quality measures (e.g., HEDIS, ACO quality). • Advanced proficiency in SQL or other programming languages for data extraction, transformation and analysis. • Mastery of Microsoft Excel and PowerPoint for modeling and presentation. • Experience working with claims data, EHR data, quality measures, and utilization metrics. • Strong communication and storytelling skills; able to explain complex analytics to non-technical audiences. • Demonstrated ability to influence clinical and operational strategies through data. • Self-starter with excellent organizational, problem-solving, and prioritization abilities. • Proven track record driving measurable improvements in cost, quality, or patient outcomes through analytics. • Familiarity with Power BI (or equivalent BI platforms) for dashboarding and data visualization is a plus. • Prior experience working with primary care clinics or physician organizations is a plus.

🏖️ Benefits

• Competitive salary and benefits package • Flexible remote work environment • Opportunities for professional growth and development • Collaborative and mission-driven culture