
501 - 1000 employees
Founded 2012
✈️ Travel
📦 Logistics
📣 Marketing
💰 $150M Series D on 2021-11
Travel • Logistics • Marketing
Cloudbeds is a comprehensive hospitality management software platform that provides a unified solution for managing all aspects of property operations. It includes features such as property management systems (PMS), payment processing, guest communication and experience management, revenue and analytics, distribution and marketing tools, and pricing intelligence. Cloudbeds aims to streamline operations, increase revenue, and enhance the guest experience for hotels, hostels, short-term rentals, and other lodging businesses. The platform integrates with various partners through an open API, offering flexibility and customization to meet the specific needs of diverse hospitality properties. With a focus on modernizing and automating processes, Cloudbeds is trusted by tens of thousands of properties worldwide for efficient and effective hospitality management.
🔥 1 minute ago
🗣️🇹🇭 Thai Required
Where this job comes from
Posted on Cloudbeds's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

501 - 1000 employees
Founded 2012
✈️ Travel
📦 Logistics
📣 Marketing
💰 $150M Series D on 2021-11
Travel • Logistics • Marketing
Cloudbeds is a comprehensive hospitality management software platform that provides a unified solution for managing all aspects of property operations. It includes features such as property management systems (PMS), payment processing, guest communication and experience management, revenue and analytics, distribution and marketing tools, and pricing intelligence. Cloudbeds aims to streamline operations, increase revenue, and enhance the guest experience for hotels, hostels, short-term rentals, and other lodging businesses. The platform integrates with various partners through an open API, offering flexibility and customization to meet the specific needs of diverse hospitality properties. With a focus on modernizing and automating processes, Cloudbeds is trusted by tens of thousands of properties worldwide for efficient and effective hospitality management.
• Own the Thailand integrations technical stack, beginning with the MecX Tech portfolio • Investigate integration failures across Cloudbeds APIs, webhooks, partner services, logs and data • Ship code-level fixes and serve as the primary technical escalation point for Support and Onboarding • Collaborate with MecX Tech and other Thai development partners on debugging, code and design reviews, issue tracking, release coordination and technical specifications • Move critical integrations to Cloudbeds-managed infrastructure and source control with deployment, logging, monitoring and alerting • Use C# to debug and diagnose existing integrations and validate fixes with customers • Build diagnostic tools, runbooks and dashboards for Support and Onboarding • Convert recurring field issues into bug reports, API improvement requests and product feedback • Advocate for the Thai market within Cloudbeds • Maintain technical documentation, architecture notes and knowledge base content in English and Thai • Collaborate with Integrations Product and Engineering, partners and Customer Success teams across APAC
• 4+ years building and supporting production integrations between third-party systems • Experience with REST APIs, webhooks, OAuth, JSON/XML payloads, data mapping, retries and error handling • Professional experience with C# and MySQL • Experience with cloud hosting (AWS preferred), Git-based workflows, CI/CD, logging and monitoring • Use of AI coding and debugging tools • Experience with hotel technology, such as PMS, channel managers, payment gateways, POS, door locks or hotel accounting systems • Native or business-fluent Thai • Strong professional English • Ability to work independently as the senior technical person in the time zone • Ability to explain technical root causes and trade-offs to technical and non-technical stakeholders • Comfort working with diverse cultures and backgrounds across time zones • Currently authorized to work in Thailand without visa sponsorship • Python, JAVA, PHP, JS are a big plus • Direct experience with Carmen Software, FlowAccount, TM30/RR4, Thai or APAC payment gateways, Windows-hosted services, desktop agents, on-premises hardware integrations, Thai hospitality technology partners, or Cloudbeds Open API are bonus skills
• Remote First, Remote Always • PTO in accordance with local labor requirements • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling, and knowledge transfer
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