IT Infrastructure Intern, L1 Support

Job not on LinkedIn

November 10

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Logo of CloudLinux

CloudLinux

SaaS • Security • Web 3

CloudLinux is a leading provider of operating systems designed specifically for web hosting environments. The company offers a line of products including CloudLinux OS Legacy, CloudLinux OS Shared Pro, and CloudLinux OS Solo, each tailored to improve server stability, security, and performance. With features such as kernel live patching, advanced automation and monitoring tools, and specialized WordPress optimization, CloudLinux helps hosting companies maximize security and profitability while ensuring stable server environments. Over 4,000 companies trust CloudLinux to power millions of websites worldwide, benefitting from increased stability and reduced churn rates. The company emphasizes compatibility with major hosting control panels and CentOS, offering solutions for shared hosts, agencies, and small businesses.

51 - 200 employees

Founded 2009

☁️ SaaS

🔐 Security

🌐 Web 3

📋 Description

• Triage and resolve L1 tickets using runbooks; escalate clearly when needed. • Handle SSO/access, VPN, DNS/domain, light Atlassian admin, and basic provisioning. • Automate repetitive work with Bash/Python/Terraform/Ansible; keep docs and runbooks sharp. • Support internal teams like customers—focus on quality, speed, and reducing friction. • Learn SRE fundamentals hands-on: reliability, performance, capacity, and automation.

🎯 Requirements

• Basic grasp of software, networking, and cybersecurity. • Strong problem-solving skills, curiosity, and passion for innovation. • Desire to learn continuously and read broadly. • Confident Linux user (terminal, logs, ping/traceroute/dig). • Bash, basic Python, Git. • Clear English and attention to detail. • Studying or recently graduated in CS/IT (or equivalent experience). • SRE basics, Atlassian admin, DNS/TLS/VPN, CI/CD, monitoring, clouds, containers, IaC.

🏖️ Benefits

• Work on real project tasks in an Agile team • A strong focus on professional development with opportunities for learning and growth: • Interesting and challenging projects, • Mentor and other knowledge-exchange programs, • Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide; • 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance; • Compensation for private medical insurance; • Co-working and gym/sports reimbursement; • The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.

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