CloudOne
51 - 200 employees
☁️ SaaS
🤝 B2B
💰 $1M Venture Round on 2016-12
SaaS • Marketing • B2B
CloudOne is a company that offers a comprehensive, integrated platform to enhance business growth through digital marketing and customer communication management. They provide services such as Conquest Email Marketing, CreditYES, LeadsAI, and Outsourced BDC to help businesses reach more customers and improve their return on investment. CloudOne also manages contact center services, handling inbound and outbound calls, and offers robust ROI reporting for campaign success tracking. Their services are tailored to exceed sales goals and provide a world-class customer experience.
Customer Service Representative
Job not on LinkedIn
🕒 March 31
🐊 Florida, Idaho, +3 more states – Remote
💵 $15 - $19 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
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CloudOne
51 - 200 employees
☁️ SaaS
🤝 B2B
💰 $1M Venture Round on 2016-12
SaaS • Marketing • B2B
CloudOne is a company that offers a comprehensive, integrated platform to enhance business growth through digital marketing and customer communication management. They provide services such as Conquest Email Marketing, CreditYES, LeadsAI, and Outsourced BDC to help businesses reach more customers and improve their return on investment. CloudOne also manages contact center services, handling inbound and outbound calls, and offers robust ROI reporting for campaign success tracking. Their services are tailored to exceed sales goals and provide a world-class customer experience.
📋 Description
• Placing a high volume of outbound calls to customers to schedule appointments. • Assisting customers with inquiries about products and services. • Providing individualized customer service of a high-standard professional level. • Building customer interest in products and services offered by our organization. • Maintaining and updating our customer database. • Providing feedback and insight on policies and processes.
🎯 Requirements
• Possesses a strong desire to provide the best customer service possible. • Have flexibility of schedule to include evenings and weekends. • Adaptability to changing processes and workflows. • Availability for check-ins from Supervisors. • The ability to comfortably multi-task; listening, talking and typing simultaneously. • Working knowledge of Microsoft Office Suite, and typing skills 25 WPM.
🏖️ Benefits
• $15.00 hourly base pay plus Phone Time bonus. • Average agent earns $17-19 per hour with bonus • Shift differentials for night and weekend work • 401K retirement plan • Comprehensive health plan, including medical, dental and vision • Company paid sick time
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