Product Data Analyst

11 hours ago

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Clover Health

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Clover Health (Nasdaq: CLOV) is a physician enablement company focused on seniors who have historically lacked access to affordable, high-quality healthcareWe aim to provide great care, in a sustainable way, by having a business model built around improving medical outcomes while lowering avoidable costs. We do this while taking a holistic approach to understanding the health needs and social risk factors of those under our care. This strategy is underpinned by our proprietary software platform, the Clover Assistant, which is designed to aggregate patient data from across the health ecosystem to support clinical decision-making by presenting physicians and other providers with real-time, personalized recommendations at the point of care.Making care more accessible is at the heart of our business, and we believe patients should have the freedom to choose their doctors. We offer affordable Medicare Advantage plans with extensive benefits, provide primary care physicians with the Clover Assistant, and also make comprehensive home-based care available via the Clover Home Care program.With our corporate headquarters in Nashville, Clover’s workforce is distributed around the U.S. and also includes a team of world-class technologists based in Hong Kong. We manage care for Medicare Advantage members in Alabama, Arizona, Georgia, Mississippi, New Jersey, Pennsylvania, South Carolina, Tennessee, and Texas.We are hiring software engineers, data scientists, designers and product folks who can help us understand our members’ wellness and steer them clear of any health risks down the road.If you’re a passionate person and interested in changing healthcare for the better, then Clover Health may just be the place for you.

501 - 1000 employees

📋 Description

• Define, implement, and maintain product metrics and KPIs across adoption, usage, funnels, engagement, and clinical impact. • Build and maintain dashboards and reporting in tools such as Looker, Mode, or similar, surfacing timely insights to product and clinical stakeholders. • Design, run, and analyze A/B tests, multivariate experiments, and cohort analyses to validate feature impact and inform product strategy. • Develop statistical models (e.g., regression, survival analysis, causal inference) to quantify the relationship between clinician behavior and clinical or business outcomes. • Instrument features using product analytics tools (e.g., Pendo, Mixpanel, Amplitude), owning event schema design, funnel tracking, and behavioral segmentation. • Query and transform data from cloud data warehouses (BigQuery, Snowflake, Redshift) using advanced SQL, and supplement with Python as needed. • Partner with data engineering to validate data pipelines, ensure data quality, and maintain consistent and trustworthy metric definitions. • Translate quantitative findings into clear recommendations that influence product direction and roadmap decisions. • Monitor post-launch performance to identify adoption gaps, usability issues, or opportunities for iterative improvement. • Support deep-dive analyses on provider workflows, care gap closure, chronic disease management, and population-level clinical metrics. • Assist in occasional clinical validation or root-cause investigations, including anomalies in clinical outputs or edge-case usage patterns.

🎯 Requirements

• 3+ years of hands-on experience in product analytics, growth analytics, or data science supporting SaaS or digital products. • Deep experience designing and analyzing A/B tests, cohort analyses, and causal inference-based evaluations. • Strong SQL skills, including complex joins, CTEs, and window functions, with experience in modern cloud data warehouses. • Experience with dashboards and data visualization, delivering insights to cross-functional stakeholders. • Hands-on experience with product analytics tools (Pendo, Amplitude, Mixpanel, or similar). • Excellent cross-functional communication skills, with the ability to distill complex analyses into clear recommendations. • A collaborative mindset and prior experience partnering with product, engineering, UX, and clinical teams. • Preferred: experience in digital health, familiarity with EHR systems (Epic, Cerner), clinical terminologies (ICD, CPT, FHIR), or provider workflows. • Preferred: experience with clinical or claims datasets, care gap analytics, and value-based care environments.

🏖️ Benefits

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. • Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • And much more!