Senior Director, Innovation & Delivery

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🕒 April 9

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Clover Health

501 - 1000 employees

Clover Health (Nasdaq: CLOV) is a physician enablement company focused on seniors who have historically lacked access to affordable, high-quality healthcareWe aim to provide great care, in a sustainable way, by having a business model built around improving medical outcomes while lowering avoidable costs. We do this while taking a holistic approach to understanding the health needs and social risk factors of those under our care. This strategy is underpinned by our proprietary software platform, the Clover Assistant, which is designed to aggregate patient data from across the health ecosystem to support clinical decision-making by presenting physicians and other providers with real-time, personalized recommendations at the point of care.Making care more accessible is at the heart of our business, and we believe patients should have the freedom to choose their doctors. We offer affordable Medicare Advantage plans with extensive benefits, provide primary care physicians with the Clover Assistant, and also make comprehensive home-based care available via the Clover Home Care program.With our corporate headquarters in Nashville, Clover’s workforce is distributed around the U.S. and also includes a team of world-class technologists based in Hong Kong. We manage care for Medicare Advantage members in Alabama, Arizona, Georgia, Mississippi, New Jersey, Pennsylvania, South Carolina, Tennessee, and Texas.We are hiring software engineers, data scientists, designers and product folks who can help us understand our members’ wellness and steer them clear of any health risks down the road.If you’re a passionate person and interested in changing healthcare for the better, then Clover Health may just be the place for you.

📋 Description

• Step into Critical Ownership Gaps: Serve as the interim business-side leader for a major initiative or strategic domain where ownership is missing, fragmented, or still emerging. • Build the Operating Model: Create the structure, decision cadence, working model, and accountability mechanisms required to make the work durable. • Harness AI & Emerging Technology: Identify, architect, and deploy AI-powered tools and approaches to accelerate execution and unlock solutions to some of the hardest, most intractable problems in healthcare — from care gap closure to operational efficiency to member outcomes. • Drive Business Outcomes, Not Just Activity: Own the work through measurable progress and concrete results — not just coordination, reporting, or process management. • Stabilize and Scale Underbuilt Areas: Bring order, momentum, and clarity to important domains that need to be built, stabilized, or materially reshaped. • Lead Through Ambiguity: When the path is unclear, define it. When ownership is diffuse, consolidate it. When a function or initiative is stuck, unblock it. • Prepare the Long-Term Handoff: Help transition the work to a durable long-term owner, team, or org structure once the model is working.

🎯 Requirements

• You’ve built your career in elite, high-judgment environments — for example 10+ years in investing, consulting, business operations, strategy, startup leadership, or other highly selective operator tracks. • You have the pattern recognition to quickly diagnose messy business problems and the range to move from strategy to operating detail without losing altitude. • You are not looking to run an IT transformation office, manage a PMO, or operate as a process administrator. • You are a builder: you like creating structure where none exists, designing operating systems that hold up in the real world, and turning ambiguity into durable execution. • You are a systems thinker: you naturally see how incentives, decisions, interfaces, and organizational design interact — and you know how to reshape them. • You’ve taken on ambiguous, high-stakes work with incomplete information and still driven it to a real outcome. • You are credible with senior executives and can work effectively with leaders across the company, including the CEO, Chairman, and OpCo. • You are comfortable stepping into roles that are intense, temporary, and highly leveraged — where the expectation is to build, stabilize, and transition, not simply to advise. • You care more about solving consequential business problems than about protecting a narrow functional lane.

🏖️ Benefits

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. • Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities. • Reimbursement for office setup expenses. • Monthly cell phone & internet stipend. • Remote-first culture, enabling collaboration with global teams. • Paid parental leave for all new parents. • And much more!

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