Professional Services Sales Lead

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CluePoints

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 Private Equity Round - CluePoints on 2020-08

Healthcare • Artificial Intelligence • SaaS

CluePoints is a clinical-trial focused software company that applies advanced statistics, machine learning, and AI to risk-based quality management (RBQM) and data oversight. Their platform offers products such as RBQM, Site Profile & Oversight Tool (SPOT), Medical & Safety Review (MSR), Intelligent Medical Coding, and Intelligent Query Detection (IQD) to detect anomalies, automate coding and query detection, and help sponsors, CROs, and study teams monitor and de-risk clinical studies across phases. CluePoints positions itself as an AI-powered SaaS provider that turns trial data into actionable insights to improve trial quality and regulatory readiness.

📋 Description

• Own and deliver Professional Services bookings and deal quality • Build, qualify, and manage a robust services pipeline across new and existing customers • Lead the sale of consulting engagements, including standalone services and product-attached services • Partner with Business Development and Account Management to position services early and influence overall deal strategy • Translate client needs into well-defined, high-value services engagements • Lead SOW development, pricing strategy, and negotiations • Ensure alignment with Delivery on scope, feasibility, resourcing, and margin expectations • Take accountability for ensuring deal shaping respects target margins and project profitability in line with services gross margin expectations at the time of contract signature • Drive expansion opportunities within existing accounts through additional services offerings • Maintain accurate forecasting and pipeline visibility for services bookings • Perform retrospective deal reviews to ensure services delivery activities remain aligned to deal scoping and shaping.

🎯 Requirements

• Own and deliver Professional Services bookings and deal quality • Build, qualify, and manage a robust services pipeline across new and existing customers • Lead the sale of consulting engagements, including standalone services and product-attached services • Partner with Business Development and Account Management to position services early and influence overall deal strategy • Translate client needs into well-defined, high-value services engagements • Lead SOW development, pricing strategy, and negotiations • Ensure alignment with Delivery on scope, feasibility, resourcing, and margin expectations • Take accountability for ensuring deal shaping respects target margins and project profitability in line with services gross margin expectations at the time of contract signature • Drive expansion opportunities within existing accounts through additional services offerings • Maintain accurate forecasting and pipeline visibility for services bookings • Perform retrospective deal reviews to ensure services delivery activities remain aligned to deal scoping and shaping

🏖️ Benefits

• - **Comprehensive Health Plans** (HDHP, PPO, HMO) via TriNet, with CluePoints covering **90% of employee** and **70% of dependent premiums** • - **Health Savings Account (HSA)** contributions ($25 employee / $50 family per month) • - **Flexible Spending Accounts (FSA)** and **Pre-Tax Commuter Benefits** • - **Life, AD&D, and Disability Insurance** (100% employer-paid) • - **401(k)** with up to **4.5% employer match** via T. Rowe Price • - Access to **voluntary benefits** (MetLife & Aflac), including Critical Illness, Accident, Legal, and Identity Theft protection