Community Manager

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🕒 May 1

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Co-Active Training Institute

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

📚 Education

🏢 Enterprise

Education • Enterprise

Co-Active Training Institute is a global professional coach training organization that teaches the Co‑Active model through experiential, practice‑based courses and stackable certifications (e. g. , CAP, CPCC, Master Coach). With 30+ years of history and ICF‑accredited pathways, CTI offers online, hybrid, and in-person programs for individual learners and organizations to develop coaching, leadership, and relational skills used in business, education, healthcare, and social change. The institute emphasizes immersive learning, community support, and applied outcomes for building coaching cultures and personal transformation.

📋 Description

• Launch and steward our global online community from the ground up • Supported by the platform vendor, our full service technology team, and cross-functional teams within the org, set up, administer and optimize a large-scale digital community platform • Design and facilitate online and in-person engaging community experiences that foster connection, learning, and participation • Connect with grassroots community leaders around the globe to integrate into our community strategy • Actively host the space: welcoming members, sparking conversations, and nurturing relationships • Monitor community health and dynamics, using sound judgment to respond and intervene appropriately • Experiment continuously with new formats, rituals, and engagement strategies • Bring structure and organization to community operations, content, and workflows • Collaborate cross-functionally to ensure the community supports broader organizational goals • Support a global member base, including occasional non-standard working hours • You will help surface patterns, insights, and opportunities from the community that evolve and improve the community experience over time, and directly influence strategic decisions across the organization. • Oversee and manage governance and escalation procedures and policies; partner with IT and internal partners to maintain user information, system processes and content deployment • Monitor key performance indicators to measure community engagement, and establish and maintain quarterly reporting

🎯 Requirements

• 5 years of experience in community management or similar roles • Experience administering a large-scale online community, ideally on platforms like Mighty Networks or Circle • You bring a high level of energy and enthusiasm, with a natural ability to connect with people across cultures and geographies, and a presence that draws others in and fosters meaningful engagement. • Strong organizational and operational skills • Analytical skills with Excel • Presentation skills in Google Slides/Powerpoint • Ability to prioritize effectively and make sound decisions in a fast-moving environment • Clear verbal and written communicator, with the ability to adapt communication styles to different audiences and different cultures • Experience in education, coaching, or learning & development (L&D) preferred, but not necessary • Familiarity with or willingness to be trained in the Co-Active model • Passion for coaching, personal development, and leadership development • You’re a self starter who takes initiative. • You spot areas where efficiencies can be made. • You enjoy problem solving. • No task is too small or too big. • You’re a lifelong learner with a growth mindset.

🏖️ Benefits

• Wellness Fridays, every other Friday off throughout the year! • No Meeting Fridays on the alternate Fridays • Generous PTO and annual holidays • You’ll work remotely from your home • Medical, dental, vision plans available • Monthly Technology Stipend • Employee Stock Ownership Plan • 401k Retirement Plan • Employee Registration Program for our very own CTI programs • Parental leave