Senior Technical Manager, SecOps

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October 15

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Coalfire

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Cybersecurity • Compliance • Enterprise

Coalfire is a cybersecurity services provider that helps businesses improve their security resilience and streamline regulatory compliance. The company offers expert-led services, including threat-focused cybersecurity programs, compliance automation, risk management, and security advisory services across various industries such as financial services, healthcare, retail, and technology. Coalfire is known for its hacker and defender expertise, and its platforms are designed to fortify clients' cyber resilience, reduce attack surfaces, and accelerate the achievement of compliance objectives like FedRAMP and HITRUST.

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

📋 Compliance

🏢 Enterprise

📋 Description

• Act as the primary technical escalation point for complex operational issues, ensuring quick and effective resolutions. • Maintain and optimize critical systems, including SIEM platforms (e.g., Splunk, ELK, SumoLogic, Sentinel), Anti-Virus tools (Trend Micro Deep Security Manager, Microsoft Defender, Crowdstrike) and vulnerability management tools (e.g., Nessus, Qualys, Burp). • Monitor and improve the team’s use of automation and monitoring tools to drive operational efficiency. • Analyze and resolve system performance issues, ensuring compliance with security and operational standards. • Participate in incident response and post-mortem analysis to identify root causes and prevent recurrence. • Manage a team of engineers, divided into SIEM and SecOps specialists, fostering a high-performing and engaged team culture. • Mentor and support the professional growth of engineers through training, feedback, and career development planning. • Assist with hiring, onboarding, and retention to ensure team stability and growth. • Oversee day-to-day delivery of security services, ensuring operational consistency and high-quality outcomes. • Track and optimize key metrics such as incident response times, operational efficiency, and compliance posture. • Develop and refine processes for incident response, vulnerability remediation, and compliance reporting. • Work with cross-functional teams, including consulting teams, SREs, and professional services teams, to improve service delivery.

🎯 Requirements

• 7+ years of hands-on experience in technical roles, such as engineering or operations. • Proven ability to manage operational processes and handle escalations. • Experience balancing individual contributor work with team oversight. • Strong technical expertise with SIEM platforms (e.g., Splunk, ELK, SumoLogic) and vulnerability management tools (e.g., Nessus, Qualys, Burp). • Proven ability to troubleshoot and resolve complex technical issues in high-pressure environments. • Hands-on experience with cloud platforms (AWS, Azure, or GCP) and their associated security practices. • Solid understanding of security compliance frameworks (e.g., FedRAMP, SOC, HIPAA). • Ability to mentor and guide team members while contributing to technical solutions. • Strong written and verbal communication skills, particularly in documenting and sharing technical insights

🏖️ Benefits

• paid parental leave • flexible time off • certification and training reimbursement • digital mental health and wellbeing support membership • comprehensive insurance options