Coalition Technologies is one of the leading SEO & web design agencies in the United States. SEO or search engine optimization is the practice of improving and promoting a website to increase the number of visitors the site receives from search engines. Our purpose is to provide exceptional online marketing services to a wide variety of clients and industries. We support this purpose by remaining committed to four core values: 1. Provide metrics-driven marketing services. 2. To be as committed to our clients’ success as we are to our own. 3. To be the best and brightest online marketers with a creative approach to design. 4. To ensure a higher quality of work by providing a better quality of life for our team.	Our purpose and values would be meaningless if we didn’t have the people to carry them out. We are a team of expert developers, inspired creatives, passionate digital strategists, and talented marketers. Coalition’s team is 120+ people strong in Los Angeles, India, the Philippines, Europe, and Seattle.Coalition has a 97% client retention rate and a 99% client satisfaction rate. Our customers earn a combined $10,000,000 in revenue each month through online sales. They also receive nearly 15,000,000 visits each month through their websites.Founded in 2009 by one of the country’s leading SEO minds, we have powered our success by working harder and working smarter than our competitors. Whether you need a good Los Angeles web design company, a skilled SEO team or a top notch branding agency, don't settle for an inferior Los Angeles web design company, Coalition Technologies is your solution.Let us show you how we can benefit your business in tremendous ways. Call us at 310-827-3890 or email sales@coalitiontechnologies.com.

Coalition Technologies

Legal

• Handle claims from FNOL to close: Including initial call, the coordination with breach counsel, forensic investigators and other vendors
• Evaluate full pending of claims in affiliation with posting and recommending accurate reserves
• Handle litigation and third party liability claims arising from security failures or data breaches, and claims involving media, privacy, and tech E&O liability
• Excellent and regular, accurate file documentation/information in our claims system
• Assess liability and damage data in complex claims while maintaining appropriate documentation for compliance purposes
• Identify and evaluate insurance coverage issues (third and first party)
• Intelligently guide, review and track third-party vendors and service providers
• Maintain and develop relationships with brokers and various positions within an insured's business including: risk managers, general counsel, and a variety of vendors
• Identify settlement opportunities to maximize impact
• Collaborate in the defense and resolution of claims
• Provide data and reason-based informational assistance to underwriters
• Provide assistance to business development partners with regard to marketing including providing educational opportunities internally and externally
• Handle intake of new cyber breach claims as part of Coalition’s breach hotline, including guiding insureds and brokers through next steps during high-stress situations
• Liaise with partner carriers on a daily basis

Cyber Claims Counsel

IT Support

• Collaborate with cross-functional teams to identify, evaluate, and resolve issues related to IT systems and integrations
• Active contributor within the IT Engineering team
• Identify and eliminate workflow inefficiencies and manual processes through automation
• Implement technical and process improvements to maintain a security-first environment
• Generate and maintain comprehensive internal and external documentation
• Contribute to the development of operational metrics
• Partner with the security team to implement security policies
• Collaborate with compliance teams to support governance, risk, and compliance efforts
• Train and mentor members of the IT Helpdesk

IT Engineer (Service Management)

Backend Engineer

• Build out high quality APIs and web services providing a scalable, efficient and tailored set of interfaces
• Design, document and deploy public interfaces that are a joy to consume
• Work with cross functional stakeholders including product, design, sales, and others to help break down business requirements into actionable plans
• Collaborate with Site Reliability Engineer (SRE) to develop and deliver applications in a repeatable, stable and joyful software development lifecycle
• Develop test cases and work with QE to ensure engineering excellence
• Make Coalition a better place by taking on the unseen, unforeseen and important items that come up along the way

Backend Engineer - Cyber Policies

Operations

• As a People Operations Generalist, you will play a valuable role within the People Operations team owning multiple stages of the employee lifecycle, including one of our most impactful programs - New Hire Onboarding. You will have the opportunity to not only deliver a world-class experience to new hires, but to also set your strategic mind to continually improve our People processes to be automated, scalable and best in class. You have the ability to shift gears at a moment's notice to solve urgent issues, but also have the strong ability to think proactively in order to create scalable solutions. Most importantly, you enjoy teamwork and collaboration with talented individuals. You will report to the People Operations Manager. This is a remote position that can be based anywhere in the United States.
• Own and deliver our onboarding and offboarding processes for employees, including new hire communications, orientation experience; facilitate continuous improvement of employee experience through survey feedback
• Maintain compliance with local, state, and federal employment laws and regulations, including facilitating postings, training and reporting
• Manage background check program in collaboration with Legal to ensure compliance and due diligence
• Partner with cross-functional teams including Talent, IT and Payroll to promote accurate, timely completion of employee lifecycle processes, maintain employee information in HR systems and inform bi-weekly payroll
• Provide high-quality, timely HR support for Coalition employees, ranging from employee benefits to HRIS administration
• Oversee our global facilities program, including managing vendor relationships & contracts, office safety, points of contact, visitor information and services provided for each office
• Contribute to our knowledge management efforts through the creation and maintenance of process and policy documentation
• Identify opportunities for internal process improvements to promote efficiency and scalability, including staying current on HR technologies and best practices
• Assist with other People team projects and responsibilities as needed

People Operations Generalist, New Hire Programs

Frontend Engineer

• Frontend Engineers focusing on driving user experiences
• Collaborating with design/product/engineering/business stakeholders
• Building quality user experiences within software applications and components
• Breaking down business requirements into actionable plans
• Developing and delivering applications
• Developing test cases and upholding engineering standards
• Enhancing overall organization
• Remote position based in Canada

Frontend Engineer- Cyber Experience

Risk & Compliance

• In the Executive Risks - Insurance Products and Special Projects role, you will lead a variety of strategic, analytical, and operational projects to enhance carrier relationships, build insurance operations, and launch new insurance products. • You will partner with senior leaders, external carrier partners, and cross functional teams to drive and support our Executive Risks / Management Liability growth efforts while managing and strengthening our most important relationships. • Accordingly, we are looking for a highly talented and organized individual who thrives in a fast-paced, high growth environment to join our team. • Candidates should have excelled at an (re)insurance broker or carrier, or related field; or demonstrated a keen interest in risk management industries. • We are looking for a proactive individual who takes ownership over initiatives and drives execution with limited oversight.

Executive Risks Manager (Insurance and Special Projects)

Sales

• Sales Development at Coalition is about creating and maintaining relationships with our brokerage partners and customers.
• We are looking for sales professionals to help us develop and empower the success of our partners by matching Coalition’s best ideas, innovations, and capabilities with a broker’s business goals.
• This is a remote position that can be based anywhere in the United States.

Sales Development Representative

Security Engineer

• As a Senior Product Manager at Coalition, you will own one of the company's strategic product areas and have material impact on business outcomes.
• You will own the responsibility of shaping and defining how our cyber security services interface with our risk management platform to run an efficient and profitable cyber insurance business over the long-term.
• Responsibilities include building a differentiated product roadmap, interface with multiple stakeholders, partner with Engineering and Data Science, define goals for risk reduction, make data-driven product decisions, create a delightful user experience, and become a thought-leader in the security space.

Senior Product Manager - Security & Risk

• Shape and define the interface between cyber security services and risk management platform
• Drive efficiency and profitability in cyber insurance business
• Collaborate with multiple stakeholders
• Define feature specifications
• Track project dependencies
• Set goals for risk reduction and business growth
• Make data-driven product decisions
• Create a delightful user experience
• Strengthen Coalition's security brand



• Develop solutions on the Salesforce platform for various operation teams
• Collaborate with engineering teams on design, architecture, infrastructure, and implementation
• Build and manage integrations between Salesforce and other applications
• Partner with Salesforce Administrators and other product owners to design scalable and secure solutions
• Gather requirements, design, test, and document requested features
• Manage our Salesforce devops and use CI/CD pipeline tools to manage code versions and push code to multiple environments
• Manage releases to Salesforce -- both our updates as well as Salesforce's releases
• Support all end users including resolving bugs and managing incidents

Senior Salesforce Engineer

Data Scientist

• Review company procedures, collect data, and apply analytical/statistical techniques to streamline operations
• Collaborate with business stakeholders to understand current processes and identify opportunities for improvement
• Evangelize operational improvements within the business units
• Lead cross-functional projects using analytics and statistics to guide operational decisions
• Enhance end-to-end insurance workflow
• Train employees on new systems and processes

Senior Data Scientist, Operations

• As a Senior Data Scientist, Operations at Coalition you will be responsible for helping improve efficiency and drive process improvement within the organization
• Review company procedures, collect data, and apply analytical/statistical techniques to streamline operations and reduce wasted time and resources
• Collaborate with business stakeholders to understand current processes and opportunities to improve workflows
• Evangelize operational improvements and report to senior leadership on the impact of changes
• Identify data-backed opportunities to grow revenue and reduce costs
• Lead cross-functional projects and discover insights that guide strategic operational decisions
• Enhance insurance workflow and improve cross-departmental engagements
• Train employees on new systems or processes

• As a Senior Backend Engineer in the Customer Security organization, you will work across multiple software development projects and primarily focus on backend development for Coalition’s flagship Attack Surface Management product. Coalition Control is used by tens of thousands of users to monitor their external attack surface, understand how to address emergent security findings and find partner services to improve their security posture. This role requires designing, authoring, testing, deploying, debugging and maintaining backend services running in AWS, ensuring high availability, performance and uptime. Our core platform is written mostly in Python with some services in Go. We prefer to use the right tool for the job and make pragmatic judgments about how to scale and decouple systems as we continue to grow. We’re looking for someone who can handle complexity and some ambiguity with many moving pieces and systems and help the team succeed. This is a remote position that can be based anywhere in the United States.

Senior Backend Engineer- Customer Security

• The Associate Business Development (ABD) team plays a pivotal role in Coalition's success by building strong relationships with brokerage partners and driving growth through effective sales strategies. • We are seeking an experienced sales and insurance professional to join our team and help elevate the ABDs to become experts in Insurance Business Development.

Associate Business Development Manager

Accounting, Payroll & Financial Planning

• Support CFO / FP&A Leadership on strategic planning and budgeting processes
• Support financial modeling, planning, and reporting for the GTM org, including Monthly / Quarterly / Annual planning and reviews
• Provide financial insights to drive success across the GTM organization
• Maintain and improving GTM efficiency and ROI metrics and provide data-driven insights and recommendations on resource allocation and investment decisions
• Collaborate with business partners across the company as well as GTM leadership to build financial models that forecast revenue growth from new sales performance
• Help in the preparation of Leadership presentations, including quarterly Forecast reviews as well as Board of Directors presentations

FP&A Analyst

Marketing

• As the Event & Field Marketing Lead, you will be responsible for creating exceptional experiences that delight our brokers, partners, and employees. • You will play a pivotal role in spearheading our events and field marketing initiatives, ensuring that each one is expertly planned, executed, and evaluated to drive business results and leave a lasting impression on our audience. • You will work closely with our sales and marketing teams to align messaging, goals, and objectives across all events and marketing programs. • Building on your passion for creating unforgettable experiences, you will lead your team to deliver outstanding results that exceed expectations and set the standard for excellence in our industry, whether they are planning a user conference or a cocktail reception.

Event & Field Marketing Director

• Identify opportunities for continuous improvement and innovation across the customer experience, Customer Success, Underwriting, Renewals, and Claims functions
• Collaborate with the sales team to improve cost-effectiveness across all business units
• Improve decision-making and develop new policies and procedures to reduce operational inefficiencies
• Lead the design and delivery of data models, reporting systems, data automation systems, dashboards and performance metrics that support key business operational decision
• Leverage analytics (and AI) to drive efficiency, identifying areas for improvement and building execution plans
• Identify areas to automate workflows, drive execution and adoption, measure results, and continue to iterate
• Identify opportunities & proactively pursue initiatives for how we can drive stronger collaboration across insurance teams to ensure a seamless customer experience and drive efficiency
• Drive improvements in automation, queue management, and operational discipline across platforms
• Identify and drive efficiency by developing best practices and process improvements on an ongoing basis
• Collaborate with Sales, Renewals Underwriting, and Customer Success teams to ensure smooth broker hand-offs
• Leverages churn and retention data to identify further opportunities for enhancements
• Map and automate broker journeys to remove friction between various departments and teams at Coalition

Senior Manager, Insurance Operations

• Identify and develop Coalition’s Enterprise security roadmap applying a mature understanding of business risk, attacker techniques, and mitigation strategies
• Partner with cross-functional teams to assess and address security risks to Coalition’s enterprise hardware and SaaS environments
• Engineer innovative solutions to improve security while enabling employees
• Develop and implement an enterprise detection strategy through threat analysis, SIEM implementation, and high-quality detection engineering
• Drive adoption of state-of-the-art security solutions such as device identity, zero trust networking, and FIDO2 MFA
• Monitor corporate systems for security breaches or suspicious activities. Develop response plans and respond to incidents
• Build mechanisms for achieving compliance objectives (e.g. GDP, ISO 27001) while minimizing manual toil

Principal Enterprise Security Engineer

• Principal Engineers help contribute through their impact on software systems, mentorship of other engineers, as well as contribution to our fundamentals for how we build, operate software, and work collectively.
• You’ll be designing and building systems that guide an intricate set of business rules and allow those rules to map to deterministic outcomes.
• Contributing to our defined architecture patterns and assisting with architecture design document reviews should be something that excites you.
• You enjoy making sure that all the logic branches of your system are well understood and tested and you focus on engineering excellence.
• You enjoy building APIs that are joyful to consume and making sure everyone identifies the lifecycle events of the services you build.
• Our core platform is written mostly in Python with some services in Go. We prefer to use the right tool for the job and make pragmatic judgments about how to scale and decouple systems as we continue to grow.
• We’re looking for someone who can navigate a cloud environment (AWS) with many moving pieces and systems to help the team identify how they fit into the broader puzzle.
• This is a remote position that can be based anywhere in the United States.

Principal Backend Engineer - Servicing

• Review and analyze the security posture of insureds or potential insureds quickly and efficiently
• Evaluate customer security programs, technologies, controls, and business environments; recommend and develop enhancements
• Triage security incidents and claims, understand the root cause, and develop detection tradecraft from threat intelligence
• Build security automation tooling to rapidly integrate optimizations into our underwriting system
• Assist with developing Information Security Plans and Policies, including those for Incident Response, customized to customer requirements and risk profile
• Provide recommendations on solutions to help customers manage information security risk
• Track emerging security practices and contribute to building internal processes, and our various products
• Stay abreast of the current regulatory environment, industry trends and related implications

Remote Jobs at Coalition Technologies

Coalition Technologies

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Coalition Technologies

Backend Engineer - Cyber Policies

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People Operations Generalist, New Hire Programs

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Frontend Engineer- Cyber Experience

Coalition Technologies

Executive Risks Manager (Insurance and Special Projects)

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Sales Development Representative

Coalition Technologies

Senior Product Manager - Security & Risk

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Senior Data Scientist, Operations

Coalition Technologies

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