Project Manager II – MAE

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Coastal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Lead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully. • Ensure all team members understand their role and delegated tasks on the project • Empower each team member by enabling, mentoring and delegating tasks for their success • Manage the client relationship throughout the engagement to build and maintain a strong customer relationship. • Continually assess people, process and technology risks and adjust project plans to address them accordingly. • Proactively manage risks and issues and the communication upwards both internally and with client to ensure that project KPIs are defined and baseline metrics are recorded • Provides mentoring and guidance to Coastal Cloud project team members and maintains accurate metrics of performance throughout implementations • Leverage a solid understanding of the Salesforce product suite in order to validate key design options and present proposal solutions to all levels of client management • Leverage your solid understanding of the Salesforce product suite and project understanding to validate with the team members key design options and assist in presenting/representing proposal solutions to all levels of client management • Set up and maintenance of tools to track overall project execution including Project Plan, Forecast accuracy, TaskRay set up and execution, Risk & Issue log • Responsible for proper close out of the project including CSAT review • Support change management initiatives and overall Coastal Cloud best practices • Travel with client or project team as needed

🎯 Requirements

• Minimum five years of full life-cycle Salesforce implementation experience as Project Manager, providing strong leadership and delivery oversight • Strong client management and communication skills, ability to interface with high-level internal and external stakeholders with a focus on building trust and collaboration • Minimum of an active Salesforce Administrator or other Salesforce certification required • Ability to maintain oversight and organization of multiple mid to large level projects ranging in duration, size, and budget with multiple workstreams in the Salesforce ecosystem • Exposure to Multiple Salesforce Clouds and integration with additional SaaS platforms • Exceptional writing and presentation skills, ability to lead high-level stakeholders in technical discussions and project oversight • Ability to lead internal team stand-ups, providing guidance and mentorship throughout the project delivery lifecycle • Work with leadership to follow up with client (and/or internally) to communicate and execute mitigation plan • Must have full-time permanent US work authorization • Note – Determination of I, II, III will be based upon the candidates previous relevant experience and depth of skills, and will be determined through our skills interview process

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!) • Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations • Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses • A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events • Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company