Operations Manager – Operational Excellence, Business Transformation

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🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

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Logo of Cobalto Talent

Cobalto Talent

11 - 50 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cobalto Talent is a Mexico- and North America-focused recruitment agency that connects companies with vetted candidates through a fast, efficiency-oriented hiring process. They offer a large candidate pool, candidate evaluation, and support services, and emphasize speed (placements in as little as 24 hours), cost and time savings, and the use of specialized software and AI to enhance sourcing and selection. Cobalto Talent serves companies (B2B) across industries, providing end-to-end recruitment and onboarding support.

📋 Description

• Lead day-to-day business operations to ensure efficiency, quality, and operational excellence • Develop and implement strategies to improve productivity and reduce operational costs • Manage cross-functional teams and foster accountability, collaboration, and continuous improvement • Monitor operational KPIs and use data to drive decision-making • Identify process improvement opportunities through Lean, Six Sigma, and automation initiatives • Manage budgets, resource allocation, and operational planning • Ensure compliance with company policies, industry standards, and regulatory requirements • Lead change management initiatives and support organizational growth • Collaborate with executive leadership to align operational strategies with business objectives • Implement technology solutions that improve operational performance and customer experience • Complete a One-Way Video Interview as the next hiring-process step

🎯 Requirements

• 5+ years of Operations Management experience • Proven leadership experience managing cross-functional teams • Process Improvement & Operational Excellence (Lean, Six Sigma, Continuous Improvement) • Experience managing KPIs, SLAs, productivity, quality, and operational performance • Project Management and Change Management experience • Strong analytical skills with data-driven decision making (Excel, Power BI, Tableau) • Experience with ERP/CRM systems (SAP, Oracle, NetSuite, Odoo, Salesforce, etc.) • Budget, resource planning, and cost optimization experience • Demonstrated measurable achievements and business impact • Professional English proficiency (B2+ preferred) • Bachelor's degree in Business, Industrial Engineering, Operations, Supply Chain, or a related field • Strong leadership, communication, and stakeholder management skills • Experience leading teams of 20+ employees (bonus) • Lean Six Sigma, PMP, or similar certifications (bonus) • Experience in multinational or high-growth organizations (bonus) • Digital transformation or automation project experience (bonus) • Experience using AI productivity tools (ChatGPT, Microsoft Copilot, Gemini, Claude) (bonus)

🏖️ Benefits

• Full-time employment • Remote work arrangement

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