Operations Manager – Operational Excellence, Business Transformation

Job not on LinkedIn

🕒 August 21

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

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Logo of Cobalto Talent

Cobalto Talent

11 - 50 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cobalto Talent is a Mexico- and North America-focused recruitment agency that connects companies with vetted candidates through a fast, efficiency-oriented hiring process. They offer a large candidate pool, candidate evaluation, and support services, and emphasize speed (placements in as little as 24 hours), cost and time savings, and the use of specialized software and AI to enhance sourcing and selection. Cobalto Talent serves companies (B2B) across industries, providing end-to-end recruitment and onboarding support.

📋 Description

• Lead day-to-day business operations to ensure efficiency, quality, and operational excellence • Develop and implement strategies to improve productivity and reduce operational costs • Manage cross-functional teams and foster accountability, collaboration, and continuous improvement • Monitor operational KPIs and use data to drive decision-making • Identify process improvement opportunities through Lean, Six Sigma, and automation initiatives • Manage budgets, resource allocation, and operational planning • Ensure compliance with company policies, industry standards, and regulatory requirements • Lead change management initiatives and support organizational growth • Collaborate with executive leadership to align operational strategies with business objectives • Implement technology solutions to improve operational performance and customer experience • Complete a One-Way Video Interview as the next step in the hiring process

🎯 Requirements

• 5+ years of Operations Management experience • Proven leadership experience managing cross-functional teams • Process improvement and operational excellence experience, including Lean, Six Sigma, and continuous improvement • Experience managing KPIs, SLAs, productivity, quality, and operational performance • Project Management and Change Management experience • Strong analytical skills with data-driven decision-making using Excel, Power BI, or Tableau • Experience with ERP/CRM systems such as SAP, Oracle, NetSuite, Odoo, or Salesforce • Budget, resource planning, and cost optimization experience • Demonstrated measurable achievements and business impact • Professional English proficiency (B2+ preferred) • Bachelor's degree in Business, Industrial Engineering, Operations, Supply Chain, or a related field • Strong leadership, communication, and stakeholder management skills • Lean Six Sigma, PMP, or similar certifications are bonus indicators • Experience leading teams of 20+ employees is a bonus indicator • Experience in multinational or high-growth organizations is a bonus indicator • Digital transformation or automation project experience is a bonus indicator • Experience using AI productivity tools such as ChatGPT, Microsoft Copilot, Gemini, or Claude is a bonus indicator

🏖️ Benefits

• Full-time employment • Remote work arrangement

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