Engagement Manager – Hearing Health

🔥 15 hours ago

🗣️🇪🇸 Spanish Required

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Logo of Cochlear

Cochlear

5001 - 10000 employees

Founded 1981

⚕️ Healthcare Insurance

🔧 Hardware

🧘 Wellness

Healthcare Insurance • Hardware • Wellness

Cochlear is a company that provides advanced hearing solutions, including the Nucleus® 8 sound processor, which is known for being the world's smallest and lightest behind-the-ear processor. The company offers a range of products and services that connect people to the world through hearing. Cochlear is dedicated to lifelong support for its implant users through the Cochlear Family, offering quick customer service, exclusive promotions, and personalized resources. Their innovations enable individuals with hearing loss to experience a full and successful life.

📋 Description

• Execute industry leading medical device B2C sales through the application of complex sales techniques to drive territory strategy to achieve yearly sales revenue targets. • Support the Washington D.C., Maryland and Virginia territory for Cochlear. • Engage candidates and professional partners by implementing local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology. • Manage, develop and inspire mentoring volunteers. • Provide candidate communication through a variety of vehicles; in person, virtual, email and/or phone. • Report issues via the Cochlear complaint management system and provide detailed descriptions for appropriate follow up and closure where appropriate. • Collaborate with B2B teammates to educate on products and maintain a professional image while representing Cochlear Americas.

🎯 Requirements

• Bachelor's Degree or equivalent Work Experience • 2-3 Years of Experience • Demonstrated ability to work independently with minimal supervision. • Ability to lift a minimum of 30 lbs. • Current & valid driver’s license • Depending on territory coverage requirements, must also have access to a reliable vehicle. • Willingness and ability to travel up to 60% of the time with overnight stays and weekends. • Fluent in English and Spanish • Strong computer skills with experience in various software packages, including Microsoft Suite and web-based applications. • Ability to work and adapt in a fast-paced environment and balance/manage multiple, changing priorities while maintaining a high level of attention to detail. • Excellent written and verbal communication skills, strong presentation skills, and an ability to adjust communication and messaging to fit the audience. • Demonstrated strong follow through on commitments and taking responsibility for actions and decisions. • Approaches projects collaboratively, seeking varied inputs. • Ability to identify solutions and challenge the status quo to deliver creative solutions. • Proven ability to work collaboratively and positively in a team environment. • Ability to interact effectively across all levels of the organization, establish professional relationships, and communicate openly within the department and with cross functional teams.

🏖️ Benefits

• medical, • dental, • vision, • life and disability insurance • 401(K) matching with immediate vesting, • Paid Time Off, • tuition reimbursement, • maternity and paternity leave, • Employee Stock Purchase Plan, • pet insurance

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