Growth Specialist

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Cochlear

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1981

⚕️ Healthcare Insurance

🔧 Hardware

🧘 Wellness

Healthcare Insurance • Hardware • Wellness

Cochlear is a company that provides advanced hearing solutions, including the Nucleus® 8 sound processor, which is known for being the world's smallest and lightest behind-the-ear processor. The company offers a range of products and services that connect people to the world through hearing. Cochlear is dedicated to lifelong support for its implant users through the Cochlear Family, offering quick customer service, exclusive promotions, and personalized resources. Their innovations enable individuals with hearing loss to experience a full and successful life.

📋 Description

• Build and maintain strong partnerships with audiologists, ENT specialists, rehabilitation centers patient associations and hearing care providers • Support clinics with candidate identification and follow-up activities • Partner with Sales teams to deliver targeted clinic initiatives and events • Plan and coordinate professional events, workshops, and awareness campaigns • Guide candidates through the full hearing implant journey with clear, timely, and empathetic communication • Provide tailored information and support to enable informed decision-making • Manage inbound enquiries and ensure a high-quality candidate experience • Support local consumer events and information sessions • Track and manage candidate interactions in CRM tools (e.g., Salesforce) • Collaborate with candidate communities to drive engagement and awareness • Execute local DTC and DTP activities to generate qualified leads • Partner with Marketing (CE & EMEA) to deliver effective local campaigns (online & offline) • Ensure all activities align with brand, compliance, and quality standards • Support localization of marketing materials for the Swiss market • Coordinate local processes along the candidate journey • Maintain accurate CRM data and reporting • Monitor KPIs (e.g., conversion rates, event performance) and identify optimization opportunities • Share insights and feedback with regional teams • Ensure adherence to regulatory, quality, and compliance standards

🎯 Requirements

• Experience in Business, Marketing, Health Sciences, or a related field (optimal University degree) • 2–3 years of experience in a customer-facing role • Experience in medical devices, hearing care, or life sciences is a plus • Familiarity with CRM systems (e.g., Salesforce) and MS Office • Strong communication, interpersonal, and organizational skills • High level of empathy and confidence interacting with both patients and healthcare professionals • Ability to manage multiple priorities with excellent follow-up and time management • Languages • German: Fluent • English: Good working proficiency • French: Basic knowledge • Additional Requirements • Willingness to travel within Switzerland • Valid driving licence

🏖️ Benefits

• 30 days of annual leave, plus additional public holidays and special leave (e.g. for marriage or relocation) • Annual salary review • Employer-funded health and accident insurance • Pension plan / retirement benefits • Public transport allowance • Preferential conditions when opening a UBS bank account • Opportunity to take a sabbatical • Option for up to two months of unpaid leave after parental leave – for both mothers and fathers • Full salary continuation during maternity leave • Health and wellbeing programs, medical check-ups, and social events • Career development: the opportunity to actively shape and grow this role