Coconut Careers
51 - 200 employees
Founded 2021
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Coconut Careers is a remote staffing and talent-matching company that connects businesses with vetted global professionals for roles such as executive assistants, digital marketers, sales reps, accounting assistants, and developers. They offer two hiring models — Managed Talent (monthly subscription where Coconut handles sourcing, vetting, payroll, compliance, and ongoing support) and Direct Hire (one-time flat fee) — and promote a free 40-hour trial to test fit. The company emphasizes rigorous vetting, curated matches, and support for employers scaling remote teams; their site lists 100K+ verified profiles and 600+ client companies and shows tools like salary calculator and job description generator.
Executive Assistant, Client Support Lead
Job not on LinkedIn
🔥 6 minutes ago
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Coconut Careers
51 - 200 employees
Founded 2021
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Coconut Careers is a remote staffing and talent-matching company that connects businesses with vetted global professionals for roles such as executive assistants, digital marketers, sales reps, accounting assistants, and developers. They offer two hiring models — Managed Talent (monthly subscription where Coconut handles sourcing, vetting, payroll, compliance, and ongoing support) and Direct Hire (one-time flat fee) — and promote a free 40-hour trial to test fit. The company emphasizes rigorous vetting, curated matches, and support for employers scaling remote teams; their site lists 100K+ verified profiles and 600+ client companies and shows tools like salary calculator and job description generator.
📋 Description
• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. • We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. • Role: Executive Assistant/ Client Support Lead • Monthly Rate: $750 • Availability: Part-time 20 hours/week • Time Zone: 10 AM to 2PM EST • To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form. • What to Prepare: 1️⃣ English Proficiency Rating – CEFR English proficiency level in the application form. 2️⃣ Coconut VA Profile (Resume) – Create your Coconut VA profile using this template. 3️⃣ 1-Minute Introduction Video – Record a short introduction video and provide the link in your application.
🎯 Requirements
• Handle day-to-day customer support and ongoing client interactions • Prepare for client calls and customer meetings • Join and gradually lead customer meetings, with the client supporting during ramp-up • Learn the software and become the main client expert for day-to-day needs • Interpret the software and manage reporting work for clients • Take over special projects and ad hoc work • Provide general administrative and right-hand-person support while the team is lean • Learn the existing processes and make sure they are followed consistently • Help oversee the India-based team’s workflow by tracking whether tasks are logged, checked, and completed before reports are uploaded • Work independently, improve processes over time, and step in proactively when direction is limited • Support other projects during slower periods as business demand fluctuates • Potentially grow into future client management / account management responsibilities if the role expands • Good to have: Able to manage a changing workload and a lean, sometimes chaotic environment • Executive assistant background • Project management background • Digital marketing background • HubSpot administration experience • Non-negotiable Requirements: Comfortable handling client-facing communication and customer meetings • Presentable and comfortable on camera • Independent and proactive; able to work well with limited direction • Industry/Tools Experience: Microsoft Office / Microsoft system, Excel, Exchange, HubSpot
🏖️ Benefits
• Competitive Salary – We recognize your skills and experience with a great compensation package. • 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? • Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! • US Holidays Off – Enjoy 12 paid US holidays throughout the year. • Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. • Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. • Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind. • Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. • Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! • Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! • Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.
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