Engineering Manager

November 15

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Coconut Software

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SaaS • Banking • Fintech

Coconut Software is a market leader in providing appointment scheduling, advisor optimization, and lobby management solutions specifically designed for financial institutions such as banks and credit unions. Their platform helps increase operational efficiency and customer experience by ensuring that customers connect with the right experts at the right time. Coconut Software offers a comprehensive suite of features, including video banking, reporting and analytics, and integrations with existing systems, to streamline the services financial institutions provide. Their solutions help drive profits by increasing product sales and improving customer satisfaction and loyalty.

51 - 200 employees

☁️ SaaS

🏦 Banking

💳 Fintech

📋 Description

• Perform at a high level and lead your team in efficiently building solutions to revolutionize the banking experience at some of the industry leading financial institutions. • Coach, mentor, guide, and motivate a team of engineers from different backgrounds. • Help your team(s) deliver code in a high trust environment using agile ceremonies, with a strong connection with stakeholders. • Drive predictable outcomes by overseeing the team’s planning, managing resource allocation and ensuring the team's work is tied to clear objectives and metrics aligned with organizational goals. • Work with the engineering leadership team to define, implement and champion dept-wide standards and processes. • Contribute to the collaborative on-call rotation, supporting the systems and ensuring application availability/reliability.

🎯 Requirements

• 3+yrs of proven experience managing engineering teams: coaching, mentoring, guiding, performance management, setting individual and team objectives and goals • You have significant experience with success and failure, which helps you make better decisions. • Experience working with Product Managers and Designers and collaborating well as a group to drive forward success for the engineering team. • Effective at nurturing relationships and managing multiple stakeholders across different teams. • Someone who is genuinely passionate about our CHEERS values and is committed to living them out every day. • Driven by the value that ‘how we win matters’ and a passion for building inclusive, collaborative teams that put people first. You strive to create an inspiring and motivating team environment with an open communication culture. • Prior experience working as a Software Developer on commercial web applications using modern programming languages (PHP, Python, Ruby, Go, Rust, Java, C++, NodeJS, etc). • Demonstrated passion for innovation and continuous learning, including a strong foundational understanding and strategic desire to explore and adopt emerging technologies like AI/LLMs to push boundaries and effectively address business and customer challenges.

🏖️ Benefits

• Find your flow with Cabana Days. We offer flex-time and flex-days so you can recharge and be your best self. We empower our team to prioritize their well-being, knowing that a well-rested team is a productive one. While we offer this flexibility, our commitment to service excellence is unwavering. This benefit comes with a shared responsibility: our customers are our top priority. We ask that you remain available and responsive on flex-days, as needed, to ensure our customers' needs are always met promptly. • Ability to do your job in a supported, but still flexible environment • Supported professional development, learning & career opportunities - be supported in your growth journey! • Regular 1:1 coaching with your leader and regular connection to a passionate executive team • Work in a team big enough for growth but lean enough to make a real impact • Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate! • Health & Dental Benefits, Virtual Care, & Disability top up - all starting from day 1! • Virtual mental health and EAP platform • WealthSimple GRSP & Matching • Annual Wellness Benefit ($1000 per year) • Opportunity to work remote - anywhere in Canada! • Employee Options - everyone shares in our success! • Internet Subsidy on each paycheck • Tiki Bucks Incentive Program - everyone is entitled to earn bonuses! • A People First Company - 4.4 rating on Glassdoor • Recently named "Most Admired Corporate Cultures" and ranked #6 in "Best Workplaces in Canada" in company size category