Codekeeper
11 - 50 employees
Founded 2013
☁️ SaaS
🔐 Security
📋 Compliance
SaaS • Security • Compliance
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
Customer Success Specialist – LegalTech
🕒 July 7
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Codekeeper
11 - 50 employees
Founded 2013
☁️ SaaS
🔐 Security
📋 Compliance
SaaS • Security • Compliance
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
📋 Description
• Ensure customers attain their desired outcomes using our product or service • Act as a bridge between the company and its customers • Conduct legal research, drafting legal documents, and offer support on legal matters • Receive requests from users and leads • Support customers in setting up connections between their source code management platform • Work with leads who have questions about the service • Draft reports and legal agreements incorporating customer requirements
🎯 Requirements
• Familiarity with LegalTech concepts is crucial for success in this role • Prior experience in customer success or similar role is preferred • Proficiency in drafting legal documents • Exposure to working with diverse companies of varying sizes and industries • Analytical thinking, and a proactive attitude • Excellent written English communication skills • Proficiency in modern web tools like Google Docs and similar platforms • Highly organized with a strong attention to detail • Comfortable adapting and multitasking in a fast-paced environment
🏖️ Benefits
• Passionate and fun-loving colleagues • Startup mindset with ample opportunities for growth • Regular team activities and gatherings • Comprehensive onboarding process with a dedicated ramp-up period • A supportive team that values open communication and direct feedback • A chance to excel in your career and make a difference
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