Client Partner

Job not on LinkedIn

February 20

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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CogNet

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B2B • HR Tech

CogNet is a business process management and back-office outsourcing firm focused on supporting Human Resource Outsourcing (HRO) companies, PEOs, ASOs, staffing firms, and HRIS providers. For over 20 years it has delivered payroll and payroll tax processing, benefits and HR administration, finance and accounting, tax services, HRIS implementation, process improvement and automation, and sales & underwriting support. CogNet operates as an integrated remote extension of its clients’ teams—providing EOaaS (Extended Office as a Service) to reduce cost-to-serve, increase accuracy, and scale operational capacity while remaining technology-agnostic and deeply experienced in HR transactional workflows.

501 - 1000 employees

Founded 2007

🤝 B2B

👥 HR Tech

📋 Description

• Serve as the primary point of contact for assigned clients. • Build and maintain strong relationships with key stakeholders. • Conduct regular check-ins to assess client satisfaction and address concerns proactively. • Guide new clients through the onboarding process, ensuring a smooth transition. • Collaborate with internal teams to streamline workflows and enhance client experience. • Act as a problem solver for client inquiries and operational issues. • Identify opportunities for additional services and solutions that align with client needs. • Organize and lead weekly and monthly governance meetings with clients.

🎯 Requirements

• 3+ years of account management experience in the PEO, HR outsourcing, payroll, or employee benefits industry. • Strong understanding of PEO services, HR processes, payroll, and compliance requirements. • Excellent interpersonal and communication skills with the ability to build lasting client relationships. • Proven problem-solving skills and ability to manage multiple client accounts efficiently. • Experience with CRM tools and account management software preferred. • Ability to work independently, take initiative, and drive results.

🏖️ Benefits

• Competitive salary with performance-based incentives. • Comprehensive benefits package, including health, dental, and vision insurance. • Professional development opportunities and career growth. • Collaborative and dynamic work environment with a client-first approach.