Technical Program Manager – Release Management

November 27

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Cohere

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Artificial Intelligence • Enterprise • SaaS

Cohere is a leading enterprise AI platform optimized for generative AI, search and discovery, and advanced retrieval. The company offers AI-powered applications designed to augment and elevate the global workforce, helping businesses thrive in the AI era. Cohere provides solutions such as embedding and reranking models, allowing enterprises to efficiently retrieve information and build powerful applications. The company offers flexible deployment options for enterprise-grade AI, on any cloud or on-premises, and provides extensive developer resources and support. Cohere is committed to scaling intelligence to serve humanity, making intelligence abundant, affordable, and accessible.

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Deliver clear, timely, and consistent updates across engineering, leadership, and non–technical teams on the monthly container releases and major LLM model launches. • Develop new practices and structures to better scale release management across all cloud partner platforms including Oracle, Amazon Web Services, Azure, and Cohere’s platform. • Track releases and lead the release artifact management for AWS, Azure, Oracle, and Cohere’s platform. • Work closely with Cohere’s platform engineering teams and modelling teams on model launches across platforms and partner platforms. • Manage project timelines, dependencies, risks, and cross-functional alignment for all major releases and updates. The scheduling, coordination, quality control, and deployment process will be fully owned by this role. • Track all technical bugs and liaise with engineering and the partner platforms to ensure that all bugs are addressed and fixes are delivered within SLAs. • Coordinate across all disciplines to ensure release plans, marketing, branding, quality control, and other key stakeholders are considered and executed properly for each release. • Manage partner requests by bringing opportunities and partner requests, coordinating timelines, and triaging processes with various internal teams to deliver in a timely manner. • Execute: Ensure on-time delivery, track progress, and establish checkpoints for success. • Problem-solve: Proactively resolve issues, coordinate dependencies, and prioritize impacts to quality and timelines.

🎯 Requirements

• 5+ years of experience as an Engineering/Technical Program Manager • Hands-on experience with delivering and launching LLMs and enterprise solutions • Familiarity with SDLC, specific to models • Technically aware of requirements around model security, governance, deployment, with strong experience with utilizing cloud platforms like AWS, GCP, Azure, and others • Data driven, with strong understanding of (or curiosity to learn) financial modeling • Capable of cross-functional collaboration to make business decisions based on GPU efficiency and instance utilization • Independent, self-sufficient, and has a strong desire (or curiosity) to automate processes • Knowledge of (or interest in) LLM and token business models • Detail-oriented, self-organized, and collaborative. Strong experience with documentation and work tracking tools like Linear, Jira, Google Suite, GitHub, and more • Shipped technical products/services across cross-functional teams (including remote/global stakeholders).

🏖️ Benefits

• An open and inclusive culture and work environment • Work closely with a team on the cutting edge of AI research • Weekly lunch stipend, in-office lunches & snacks • Full health and dental benefits, including a separate budget to take care of your mental health • 100% Parental Leave top-up for up to 6 months • Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement • Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend • 6 weeks of vacation (30 working days!)