Senior Researcher, Consumer – Advanced

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $167.3k - $196.8k / year

⏰ Full Time

🟠 Senior

🧬 Research Scientist

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Coinbase

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

₿ Crypto

💸 Finance

💰 $21.4M Post-IPO Equity on 2022-11

Consulting • Crypto • Finance

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

📋 Description

• Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact. • Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations. • Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations. • Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs. • Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.

🎯 Requirements

• 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders. • Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders. • Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy. • Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts. • Familiarity with crypto trading, financial markets, or trading platforms preferred but not required. • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

🏖️ Benefits

• equity and bonus eligibility • benefits (medical, dental, vision, 401(k))