Staff Technical Program Manager, CX Agent Experience

🕒 2 days ago

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Logo of Coinbase

Coinbase

1001 - 5000 employees

Founded 2012

₿ Crypto

💸 Finance

💳 Fintech

💰 $21.4M Post-IPO Equity on 2022-11

Crypto • Finance • Fintech

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

📋 Description

• Own the program management framework for Agent Cockpit • Drive technical dependency coordination and platform migrations • Lead launch readiness and operational risk management • Partner with Engineering on reliability, observability, and performance programs • Manage cross-functional alignment across multiple teams • Support agent enablement

🎯 Requirements

• 8+ years of technical program management experience • Proven experience coordinating engineering dependency management and API/interface migrations across teams • Demonstrated ability to drive security reviews, launch-readiness processes, and operational risk workflows in production environments • Experience working in regulated or compliance-heavy environments • a• Experience applying Agile, Lean, or similar delivery frameworks to real-world execution • Utilizes generative AI responsibly, maintaining human oversight

🏖️ Benefits

• medical • dental • vision • 401(k)

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