TMS Compliance QA Analyst IV

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September 28

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Coinbase

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Crypto • Finance • Fintech

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

1001 - 5000 employees

Founded 2012

₿ Crypto

💸 Finance

💳 Fintech

💰 $21.4M Post-IPO Equity on 2022-11

📋 Description

• Conduct Quality Assurance audits on transaction monitoring system (TMS) cases supporting Coinbase’s AML/CFT program • Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines • Assist on 2LoD reviews and provide timely responses to findings • Lead calibrations and office hours supporting other QA analysts • Conduct root cause analysis on thematic issues and identify procedural gaps or inconsistencies with proposed solutions • Conduct training of new QA and QC joiners and validate their practice cases • Collaborate with Data Analytics, Escalations, Financial Crime Compliance, and L&D to enhance processes and workflows • Present QA findings, insights, and recommendations via weekly metrics/dashboards • Provide feedback on drafted procedures and support agents with complex procedural queries • Undertake highly complex audits and apply in-depth regulatory knowledge to unusual or complex cases/scenarios

🎯 Requirements

• 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator • Working knowledge of BSA/AML laws, regulations, and rules for financial services/products • ACAMS or equivalent AML qualification • Experience in assisting, developing, and producing metrics and reporting • Strong written/verbal communication, critical thinking, and problem-solving skills • Highly-motivated, analytical, organized, innovative, and adaptive • Multi-tasking ability, team-oriented, and a self-starter • Proven ability to work collaboratively with global partners in other functional units • Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary • Ability to work with limited direction from management when situations occur • Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets • Nice to have: Experience at crypto exchanges or in financial services (payments, trading operations or technical support) • Nice to have: Experience in project management, analytics, or quality assurance • Nice to have: Advanced degree in business, finance or legal • Nice to have: Advanced understanding of Google apps, JIRA and Salesforce Service Cloud

🏖️ Benefits

• target bonus • target equity • medical • dental • vision • 401(k) • team and company-wide offsites multiple times annually • reasonable accommodations for individuals with disabilities